People Operations Global Lead/Manager
PIMCO
Role Overview We are seeking an experienced People Operations leader to serve as the People Operations Global Lead / Manager, with direct accountability for running day-to-day HR Service Delivery across the Americas and leading the global alignment of service delivery standards across regions. What You Will Do Own and run day-to-day HR operations, core programs, service delivery performance, and team execution across the Americas. Establish and drive global HR service delivery standards, operating principles, and governance expectations across regions. Why It Might Be a Fit The ideal candidate is both strategic and deeply operational and someone who can manage the daily run of the function, lead a team, resolve escalations, improve processes, and partner globally to build a more consistent, scalable, and digitally enabled People Operations model. Requirements 7–10+ years of experience in HR operations, HR service delivery, shared services, or People Operations Experience leading regional or global HR service delivery teams Proven ability to balance operational execution with continuous improvement, transformation, and change Bachelor’s degree in Human Resources, Business Administration, or related field SHRM‑SCP, SPHR, Project Management, or Lean Six Sigma certification preferred Strong experience with Workday and ServiceNow Experience with case management, knowledge platforms, service delivery tools, and operational reporting Benefits Base salary and discretionary bonus Reasonable accommodation for qualified individuals with disabilities #J-18808-Ljbffr PIMCO
Vacancy posted 1 day ago
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