Billing & Financial Operations Specialist

Billing & Financial Operations SpecialistLocation: US RemoteHelp Drive Accuracy, Efficiency, and Customer ExcellenceAt World Fuel, we keep businesses moving across the globe. We are seeking a detail-oriented and customer-focused Financial Operations Coordinator III to join our Financial Operations team.In this role, you will play a critical part in managing the invoicing lifecycle, ensuring supplier invoices are received, reviewed, processed, and billed accurately and on time. You will serve as a key partner to internal teams and external stakeholders, helping resolve billing inquiries, supporting financial operations processes, and contributing to continuous improvement initiatives.This is an excellent opportunity for a finance or operations professional who enjoys problem-solving, working with data, collaborating across teams, and identifying ways to improve business processes.Manage Billing and Invoice ProcessingMonitor the timely receipt of fuel and non-fuel supplier invoices.Review and validate supporting documentation including fuel tickets, supplier invoices, pricing, tax information, and related records.Process billing transactions accurately and efficiently within internal systems.Ensure customer invoices are generated and distributed on schedule.Maintain accurate documentation and records related to the billing process.Support Internal and External StakeholdersServe as a primary point of contact for billing and invoicing inquiries.Respond professionally and accurately to questions regarding invoice status, delays, billed and unbilled transactions, and supporting documentation.Work closely with Commercial, Supply, Accounting, Accounts Payable, Sales, and other internal teams to resolve issues and support business needs.Support requests from external customers, suppliers, and auditors.Analyze and Resolve IssuesResearch pricing discrepancies and billing exceptions.Collaborate with Vendor Reconciliation and Pricing teams to resolve invoice-related issues.Track and manage exception reporting, including invoices on hold and unresolved transactions.Ensure compliance with company policies and regulatory requirements.Drive Continuous ImprovementIdentify opportunities to improve efficiency, accuracy, and automation within financial operations processes.Support testing and implementation of system enhancements and process improvements.Contribute ideas that improve workflows, information flow, and overall customer experience.Assist with training and knowledge sharing as subject matter expertise develops.Required Qualifications2+ years of experience in financial operations, billing, invoicing, accounts receivable, accounting support, or a related business operations role.Strong English communication skills (B2 level or above).Proficiency with Microsoft Office, particularly Excel.Experience working with ERP, invoicing, or financial management systems.Strong attention to detail and commitment to accuracy.Excellent organizational and time management skills.Ability to manage competing priorities in a fast-paced, deadline-driven environment.Strong analytical and problem-solving abilities.Ability to work independently while collaborating effectively within a team.Preferred QualificationsExperience supporting invoicing, billing, or financial operations in a multinational environment.Experience with fuel, energy, logistics, transportation, or related industries.Exposure to process improvement, automation initiatives, or systems testing.Knowledge of accounting principles and financial controls.What Makes You SuccessfulYou are someone who:Takes pride in delivering accurate, high-quality work.Enjoys solving problems and investigating discrepancies.Communicates effectively with both internal and external stakeholders.Thrives in a collaborative, customer-focused environment.Looks for ways to improve processes and increase efficiency.Can balance multiple priorities while meeting deadlines.Adapts quickly to changing business needs.Why Join World Fuel?At World Fuel, you'll join a global organization that values collaboration, innovation, and continuous improvement. You'll have the opportunity to make a direct impact on critical financial operations while working alongside talented colleagues in a supportive and dynamic environment.What You'll Love About UsRemote work environmentComprehensive medical, dental, and vision coverageHealth Savings Account (HSA) and Flexible Spending Account (FSA) options401(k) with company matchGenerous paid time off programPaid holidaysCompany-paid life insurance and disability coverageLinkedIn Learning and professional development resourcesEmployee Assistance ProgramAdditional voluntary benefits including accident, critical illness, legal, and identity protection plansJoin World Fuel and help deliver operational excellence through accurate, efficient, and customer-focused financial operations.World Fuel is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.World Fuel Services, Inc. World Kinect