AI & Self-Service Product Lead for Conversational CX
Jobleads-US
Avis Budget Group is seeking a Product Manager to drive AI-driven self-service initiatives from Parsippany, NJ. You will define the roadmap, partner with engineering and data teams, and measure impact on containment, deflection, CSAT, and revenue per interaction.
You will collaborate with cross-functional teams, document epics in JIRA, and communicate progress to senior leadership. This role emphasizes hands-on roadmap delivery and data-informed decision making.
#J-18808-Ljbffr Jobleads-USVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the AI & Self-Service Product Lead for Conversational CX in Parsippany Troy Hills, NJ vacancy
$135k - $165k
...taking ownership, and leading with integrity. We’re... .... Our Contact Center AI & Self-Service team is redefining... ...are focused on using conversational AI, intelligent knowledge... ...we’re looking for a Product Manager to help drive... ...& Vice President of CX to measure clear KPIs...SuggestedLocal area- ...seeking a Director of Product Management to own... ...stack, scale AI-driven automation,... ...contact center and CX technology, aligned... ...outcomes Stand up and lead cross-functional product... ...product, CX/service design, engineering... ...Drive adoption of conversational AI, virtual agents,...SuggestedFull timeWorldwide
Affinity Search Partners
Troy Hills, NJ4 days ago $184.4k - $307.4k
...building an integrated Data & Product capability to improve how Finance... ..., Integrated Data & Product Lead has overall responsibility for... ....Finance 360 is the flagship AI-enabled Finance workbench, bringing... ...KPIs, drill-downs, workflow, self-service, reference data, data health,...SuggestedFull timeWork at officeLocal areaWork from homeCIGNA
Bloomfield, NJ2 days ago$160k - $235k
...taking ownership, and leading with integrity. We’... .... The Director, Product Management – Customer Experience (CX) & Contact Center... ...management, service design, engineering... ...agent experiences. AI & Intelligent Automation... ..., including: Conversational AI and virtual agents...SuggestedLocal area$88.23k - $217.95k
...Responsibilities As a Data Product Manager at GUARD, you... ...investments, and lead cross-functional teams... ...operations, analytics, and AI readiness.This is an... ..., and product planning conversations.Ability to translate between... ...office underwriting, service underwriting, premium...SuggestedWork at officeRemote workHome officeWeekend workGUARD Insurance Group
Parsippany, NJ4 days ago$128k - $245k
...people who anticipate, lead, and believe that... ...experienced Senior Product Manager to join our AI Connect Infrastructure... ...footprint, optical services portfolio, and AI-ready... ...value, revenue conversion, and partner health... ...network-as-a-service, and self-service portals —...Full timeContract workTemporary workPart timeWork experience placementWork at officeWork from homeShift work3 days per weekVerizon
Basking Ridge, NJ1 day ago$75 - $79 per hour
...throughout the U.S. They offer a range of products for both commercial and residential roofing... ...execution and technical delivery. As a self-starter and practical problem solver, the... ...Optimize content discoverability across AI platforms including ChatGPT, Gemini, and Perplexity...Temporary workTekWissen ®
Parsippany, NJ1 day ago- ...execution and technical delivery. As a self-starter and practical problem solver, you... ...for search engines (Google, Bing) and AI discovery tools (ChatGPT, Gemini, Perplexity... ...(testing features in UAT through live production). Education & Requirements ●...Full time
AGM Tech Solutions - A Woman and Latina-owned IT Staffing Fi...
Parsippany, NJ1 day ago $77.76k - $180.08k
...Responsibilities We are seeking a Product Owner to lead the design, delivery and... ...stakeholders, technical and service focused individuals across... ...deadlines effectively.Proactive, self-starter with the balance of... ...recording, transcription, AI note-taking, or AI interview...Work at officeRemote workWeekend workGUARD Insurance Group
Parsippany, NJ4 days ago$180.24k - $270.36k
...difference, there’s only one choice.Director, Decision Intelligence & AI Product Strategy PURPOSE:The Director, Decision Intelligence & AI... ...Asundexian Product Squad. Reporting to the Senior Director who leads Decision Intelligence (DI) for Asundexian, you translate the...Work experience placementLocal areaShift workBayer
Whippany, NJ3 days ago- ...Avis Budget Group is seeking a customer-obsessed Product Manager to own and evolve a critical part of... ...journey across web and mobile. You’ll lead a cross-functional pod and drive measurable improvements in conversion, revenue, and retention. You’ll collaborate...
$18.8 - $20.9 per hour
...changing the face of fast food, starting conversations, and directly supporting efforts to... ...everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a... ...brand with a demonstrated purpose as it leads the way in digital, technology and sustainable...Work at officeLocal areaShift workChipotle Mexican Grill
Morris Plains, NJ5 days ago$188k - $275k
...Essential Cloud for AI™. Built for... ...confidence. Trusted by leading AI labs, startups,... ...W&B can now build products that connect application... ...processes. These conversations will directly... ...of our products Self-directed and... ...~ Flexible, full-service childcare support...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursCoreWeave
Livingston, NJ24 days ago- ...experienced and strategic Senior Product Manager to drive the development and implementation of our AI-based healthcare marketing... ...high-intent, high-value, and high-conversion moments in the evolving healthcare journey.Responsibilities:Lead the product lifecycle for AI-based...Full timePart timeFlexible hoursShift work
WebMD
Newark, NJ4 days ago - ...Description Job Title – Technical Product Owner / Business Analyst (... ...Modernization, Banking, AI & Automation) $52/hr on W... ...APIs and middleware services. This role will lead discovery, requirements... ...cases for: Agentic AI ~ Conversational AI ~ Workflow...
IPolarity LLC
Whippany, NJ24 days ago $120k - $202.5k
Who we are looking forWe are looking for a VP, Endpoint Product Security Lead reporting into the Defensive Engineering leadership team within... ...practical, scalable, and embedded within endpoint platform services.Establish shared outcomes and metrics across GCS and GTS...Full timeTemporary workFlexible hoursState Street Bank
Clifton, NJ2 days ago- ...DescriptionADP is hiring a Senior Technical Product Manager.ADP is building a next-generation AI-native HCM platform for small... ...are willing to have difficult conversations, speak up, be an owner, and... ...Mission-driven and committed to leading change, you will be encouraged...Full timeDay shift
ADP - Automatic Data Processing
Roseland, NJ1 day ago $90k - $105k
...Information We are seeking a Product Owner to join our... ...on team capacity. Lead the elicitation of business... ...stakeholders. Self-Development Continual... ...healthcare and insurance, CX experience preferred.... ...of the highest quality, service, and value. Through its...Full timeTemporary workWork at officeRemote workMonday to Friday$79 per hour
...Website Operations Manager (Digital Marketing / Product Owner) Department: Digital Marketing *... ..., set explicit acceptance criteria, and lead backlog refinement and sprint planning.... ...Independent Initiative & Accountability: Self-directed worker who proactively identifies...Hourly payContract workAfternoon shiftRandstad USA
Parsippany, NJ2 days ago$185.5k - $344.5k
...Director role sits within Data Products and Foundations, under Data... ...strategy set for trusted, reusable, AI-ready data products. This... ...routines, intake processes, service expectations, and value measures... ...an experienced Director to lead product strategy, delivery, adoption...Remote work$115k - $205k
...President to join the Fund Connect team and lead the development and commercialization of... .... This role is ideal for an experienced product, strategy, or digital-transformation... ...understanding of institutional financial services, asset servicing, cash and liquidity management...Full timeTemporary workLocal areaFlexible hoursState Street Bank
Clifton, NJ1 day ago$110k - $207.5k
...result in broader distribution of these products into wealth channels, and thus more growth... ...Product in State Street’s institutional services division. The position will also collaborate... ...and Structured Product Solutioning Lead role will have responsibility for contributing...Full timeTemporary workFlexible hoursState Street Bank
Clifton, NJ5 days ago$190.08k - $237.6k
We Are TevaWe’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating... ...Portfolio.This role oversees technology strategy, and emerging AI capabilities to ensure high‑quality, compliant, and efficient...Local areaWorldwideFlexible hoursTeva Pharmaceutical Industries
Parsippany, NJ1 day ago$23 - $26 per hour
Eurofins Environment Testing (USA) in Parsippany, NJ is seeking a full-time Service Center Supervisor. The role oversees the service center, couriers, samplers, and staff, coordinating with QA and sales teams to ensure top-tier client service. Compensation ranges from $...Hourly payFull time- ...Cigna-Evernorth Services Inc. seeks an Agile Product Management Senior Advisor to define and execute product vision, roadmap, and goals for enterprise... ...translate complex business needs into actionable backlogs, lead backlog grooming, and align releases with strategic...
- ...Lead Product ManagerADP is building a next-generation AI-native HCM platform for small businesses. We are rethinking what payroll, HR, and compliance software... ...how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another...Full timeDay shift
Automatic Data Processing
Roseland, NJ3 days ago $79 per hour
...residential and commercial roofing and building products is hiring a Website Operations Manager to... ...Product Owner across development cycles. Lead Agile planning in Jira, translate business... ...for search engines (Google, Bing) and AI discovery tools (ChatGPT, Gemini, Perplexity...Full timeContract workFor contractorsRemote workComrise
Parsippany, NJ1 day ago- ...Website Operations Manager / Digital Product Owner Location: Parsippany, NJ Work Arrangement... ...and prioritizing a Jira backlog, leading sprint planning, working closely with development... ...traditional search engines and emerging AI-powered discovery platforms....Contract workImmediate startRemote work
The Custom Group of Companies
Parsippany, NJ2 days ago - ...ADP is hiring a Senior Manager, Product Management to lead a team responsible for the strategy, roadmap, and enhancement delivery of GenesysCloud and IVR capabilities. The leader will partner with internal stakeholders to identify business needs, gather requirements,...
- ...promotions to generate new sales leads and membership growth.... ...team members on club programs, services, facilities and equipment. Establish... ...training revenue and session production goals. Implement and support... ...being a motivated, driven, self-starter 4 year college...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI & Self-Service Product Lead for Conversational CX. Be the first to apply!
