Government IT Help Desk Specialist
Koniag Services, Inc.
Koniag Services Inc. in Nashville, Tennessee is seeking a Call Center Operator (Days) to join the IT Call Center team supporting government clients. You will be the first point of contact for end users, providing frontline IT support via phone, email, chat, and ticketing systems with professional and patient service. The role requires clear communication, basic IT knowledge, and the ability to follow scripts and SLA guidelines. #J-18808-Ljbffr Koniag Services, Inc.
- Koniag Services Inc., a Koniag Government Services company, is seeking a dedicated Call Center Operator to support government clients in Nashville, TN. The role requires clear communication, basic IT knowledge, and a customer‑focused mindset. Swing shift is 11:30 am -...SuggestedShift workAfternoon shift
$20.83 - $26.25 per hour
..., first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents... ...Follow clearly defined escalation paths and service desk runbooks, handing off complex or high-impact issues while...SuggestedContract workWork experience placementWork at office$54k - $80k
...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-... .... As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance....SuggestedContract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$54k - $80k
...Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical... ...citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance....SuggestedContract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift$61.6k - $68k
...services to the Federal Government. We are dedicated to... ...quick resolution of user IT issues to minimize downtime... ...end‑users in a Service Desk supported Tier II... ...experience, preferably in a help‑desk or customer... ...stakeholders, and technical specialists. This work requires...SuggestedTemporary workWork at officeLocal areaImmediate startRemote workRelocationShift workNight shift- ...your context, and your hypothesis. Let AI help you pressure-test it, explore edge cases,... ...What This Role Is Not This is not a help desk or Tier 1 call center role - you are the... ...cornerstone for CSI’s investment in utility, local government, school districts, public safety, and...Remote jobPermanent employmentLocal areaShift work
- Spry Methods is seeking a Call Center Operator for the night shift to provide first-line IT support to government end users. You will troubleshoot common issues, document tickets, and follow procedures to ensure quick resolutions. You will coordinate with Tier 2/3 teams...Night shift
- ...Ensworth School in Nashville seeks a customer-focused Helpdesk Support Agent to join the IT department. Based primarily at the Frist Campus and traveling to the Red Gables Campus as needed, you are the first point of contact for students, faculty, and staff. Responsibilities...
- A healthcare technology provider in Nashville seeks an IT Support Specialist to provide proactive technical assistance, troubleshoot issues, and ensure smooth operation of IT systems. You will be the first point of contact for employees' IT concerns, assisting with system...Contract work
$54k
...A state government agency in Nashville seeks a Technical Support Specialist to provide primary technical support, ensuring continuity of services. The ideal candidate will possess technical expertise in hardware and applications, support large project implementations,...$55k - $65k
...customers with account setup, password resets, and general troubleshooting. Document and track customer interactions and solutions in the help desk system. Escalate complex issues to tier 2 technicians or other departments as needed. Maintain a high level of customer...Full time- ...the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone...Remote work
- ...factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the... ...a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50...For contractorsWork experience placement
- Job Summary:The IT Services Analyst is a key role within Revance’s growing Information Technology organization, requiring a balance of technical and customer service skills. This position is responsible for providing timely support and problem resolution to internal customers...Local areaRemote workWorldwide
- ...Support / Confirmations Team. Alliance Bernstein Middle Office (ABMO) serves as the primary operational liaison for all AB Trading Desks. The team is responsible for overseeing trades within the relevant order management systems, ensuring they are processed correctly downstream...Full timeWork at office
- ...office as needed for hands on testing. One day per week would be the standard but when we have large model changes and need testing, it could be 2-3 days a week for one month during the year.Job DescriptionThe Client Technologist provides tier 3 support for a large enterprise...Work experience placementWork at officeLocal areaRemote work2 days per week3 days per week1 day per week
- ...Contract Length: 3 months CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing,... ...keeping up to date on industry standards. Contributes to self-help knowledge base entries and documents typical requests,...Contract work
- ...Technicians.Duties and Responsibilities:Support the mentoring, training, and oversight of the assigned persons in execution of Service Desk, Field and Project data and voice-related activities.Establish standards for PC utilization, backup techniques, and security.Install...Relocation
$110k
...documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs,... ...needs. Track action items, follow-ups, and decisions, and help ensure timely completion of assigned responsibilities and deliverables...Contract workFor subcontractorLocal areaRemote work- ...IT Support AnalystThe IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients... ..., and network-related issues.Answer and respond to and resolve help desk requests in a timely manner.Analyze and troubleshoot complex...Work at officeLocal areaRemote work
- ...Corpay is currently looking to hire a Technical Services Specialist within our Corpay division. This position falls under our North American... ...customer inquiries and time-sensitive reporting needs. Helping establish reporting standards, best practices, and reusable...Currently hiringWork at officeLocal area
- ...Technical Support Specialist The Technical Support Specialist provides remote and in-person... ...sessions, and collaborates with other IT teams to enhance service delivery. They possess... ...End-User Training And Support - VU Help Desk Support - VU Issue Tracking - VU...Full timeRemote work2 days per week
$29 per hour
*Description* The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate... ...About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new...Full timeContract workTemporary workLocal areaRemote workShift workWeekend work$23 per hour
...If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow...Temporary workWork at officeLocal areaRemote workWork from homeMonday to FridayShift work- ...IS Support Desk AnalystSpecialtyCare is the premier clinical provider in partnering with hospitals and physicians to provide high performance... ...and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial assessment, triage,...Local area
$20 - $25 per hour
...development and deployment. Requires being “on call” for any after hour problems and or scheduled maintenance that may occur. Skills Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top...Contract workTemporary workWork at officeRemote work- Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...Contract workH1b
$68.4k
Company : Highmark Inc. Job Description : JOB SUMMARY This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines...For contractorsWork at officeLocal area- ...Position Summary The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic... ...information and updates as information becomes available via Healthy IT ticketing system Follows proper escalation procedures as defined...Remote workFlexible hours
- AS400 Production Support AnalystWe are seeking experienced AS400 Production Support Analysts to join our consulting team in support of a large healthcare client. In this role, you will be responsible for managing day-to-day production support activities, including incident...Remote workMonday to Friday
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