Service Center Manager Greenville, South Carolina

Service Center Manager – Greenville, SC ARC Document Solutions is looking for a full‑time Service Center Manager to oversee employees and daily operations within the service center. The manager will direct their store to succeed in quality and service, maintain facility readiness, and ensure top customer service and product quality. In this role you will Plan and direct print production activities and establish production priorities for products in keeping with effective operations and cost factors Be responsible for the profitability of the service center, analyzing and making financial decisions that impact the business Manage day‑to‑day operations of the service center including equipment maintenance, customer service, employee management, inventory, and quality control Communicate with employees regarding safety notifications, branch performance, upcoming projects or events, company policies, and work schedules Develop and maintain systems to measure branch performance against established standards Establish and maintain appropriate inventory controls Manage cash sales reporting and submissions Revise production schedules and clarify priorities to meet client deadlines Study production schedules and estimate worker‑hour requirements for completion of job assignments Perform other duties as assigned Requirements 5 years of progressive, hands‑on management of reprographic and/or color print solutions Ability to read and understand financial statements (required) Strong comprehension of small format, large format, and reprographic/large format print solutions Ability to assess and troubleshoot customer files and hard‑copy orders for production problems or issues Flexibility to work additional and non‑traditional hours when needed Excellent written and verbal communication skills Excellent customer service skills Hands‑on knowledge and experience with Adobe CS software and Microsoft Office Proven ability to articulate and promote products and solutions Ability to balance multiple priorities in a fast‑paced environment and align operational processes to achieve business results Self‑motivated with the ability to build and lead teams Demonstrated experience in developing strong working relationships with internal and external customers Proven leadership in a similar print production environment is strongly preferred What We Offer Excellent company support and resources Excellent company reputation with consistently 5‑star customer reviews Comprehensive employee benefits, including full health, dental, vision, and life insurance, plus a 401‑K plan with company matching A management team that supports and wants you to be successful A culture of caring for our employees To accommodate applicants with a disability, please submit your request to View email address on click.appcast.io with the subject line “Accommodation Request.” #J-18808-Ljbffr E Arc