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Customer Service Liaison

Heart to Heart Hospice

Mishawaka, IN

Heart to Heart Hospice - - Responsibilities: Promote a customer-focused hospice presence in the healthcare community within healthcare facilities, nursing homes, home health, and hospitals.; Coordinate care amongst healthcare professionals and communicate with patient and family to ensure needs are met and high satisfaction.; Identify problems or dissatisfaction with patient and/or family and ensure quick resolution while communicating with clinical team and management as needed.; Coordinate and provide in-services or educational events for family members and/or facilities.; Work with agency leadership to meet growth and development targets and accommodate after-hours/weekend consultations.

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Vacancy posted 1 day ago
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