Business Analyst

Business Analyst

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

The Business Architect will analyze current business workflows, identify opportunities for optimization, and lead business process reengineering (BPR) initiatives that align processes with organizational strategy. This role focuses on gathering and documenting business requirements, designing Pega-based business architecture solutions, facilitating workshops and stakeholder discussions, and partnering with technical teams to ensure alignment between business and technical objectives. The Business Architect also supports change management activities and guides teams through process transitions.

Key Responsibilities

• Analyze current workflows and identify opportunities for optimization and process improvement
• Lead business process reengineering (BPR) initiatives to align workflows with organizational goals
• Collaborate with stakeholders to gather, document, and validate business requirements
• Translate business needs into clear functional specifications and solution designs
• Design and support Pega-based business architecture solutions
• Facilitate workshops, interviews, and cross-functional working sessions
• Develop business cases and recommendations for proposed enhancements
• Partner with technical teams to ensure alignment between business and technical objectives
• Support change management activities and assist teams through process transitions

Here's What You Need

• Bachelor's Degree required
• 3+ years of professional experience
• Hands-on experience with Pega in business architecture or process design contexts
• Expertise in Business Process Reengineering (BPR), workflow analysis, and process optimization
• Strong background in requirements gathering and documentation
• Familiarity with process mapping and requirements management tools
• Ability to translate complex processes into clear and actionable insights
• Strong communication, analytical, and problem-solving skills
• Experience facilitating stakeholder discussions and driving consensus

Bonus Points If You Have

• Pega certification (Business Architect, System Architect, or related)
• Experience with process automation tools
• Knowledge of Agile methodologies (Scrum, SAFe, Kanban)
• Exposure to Lean, Six Sigma, or related process improvement frameworks
• Experience delivering end-to-end process transformations
• Skills in Pega Directly Capture Objectives (DCO) or Business Process Design

Eligibility Requirements

• Must be a U.S. Citizen

The pay range for this position in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is $78,600 - $160,200 USD.