Clinical Team Assistant

Serenity Hospice Clinical Records Manager

Serenity Hospice was founded over 10 years ago with the goal of providing hospice care to veterans. In fact, in their first year, Serenity only cared for veteran patients. We quickly grew in size and are serving the Portland, Salem, and Eugene Communities.

We are privileged to provide end-of-life care and are dedicated to doing "Whatever It takes, when it matters most." We are a caring organization whose first responsibility is to do the right thing in serving our patients. We value our team, while providing exceptional patient care. We are committed to a successful future for our organization and our staff, focusing on growth, innovation, and continued learning. We are committed to acting with integrity and having a positive impact on everyone with whom we come in contact.

What We Offer:

• Great culture and team atmosphere
• Comprehensive benefits effective the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You'll Do:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications:

• Prefer at least three years' experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Must be willing to pass background screen and drug test