Quality Manager

Design Quality ManagerArup's purpose, shared values, and collaborative approach has set us apart for over 80 years, guiding how we shape a better world.The OpportunityThe Design Quality Manager is responsible for leading and overseeing design quality management across projects, ensuring that all deliverables meet client requirements, applicable standards, and project quality objectives. The role combines practical design leadership experience with project quality management expertise to drive technical excellence, risk reduction, compliance, and continual improvement throughout the design lifecycle.ResponsibilitiesPromote a culture of quality and technical excellence within project teams.Support Design Managers, Discipline Leads, and Project Managers in achieving project quality objectives.Ensure design processes are planned, implemented, and monitored throughout project delivery.Facilitate collaboration between disciplines to improve design integration and constructability.Technical Assurance and ReviewEstablish and oversee design review, checking, verification, and approval processes.Ensure interdisciplinary reviews (IDRs), technical checks, and independent reviews are completed in accordance with project requirements.Monitor the resolution of review comments and design issues.Verify that design deliverables comply with contractual, regulatory, code, and client requirements.Quality ManagementDevelop and implement project-specific Design Quality Management Plans (DQMPs).Monitor compliance with the Quality Management System and project procedures.Identify quality risks and opportunities and implement appropriate controls.Support internal and external audits and management reviews.Design Leadership SupportApply previous Design Lead experience to guide design teams on effective project delivery practices.Provide advice on design planning, coordination, resource management, and deliverable development.Assist teams in addressing technical challenges, interfaces, and quality concerns.Continuous ImprovementAnalyze quality performance trends, including review comments, NCRs, audit findings, and lessons learned.Identify recurring issues and drive corrective and preventive actions.Promote the incorporation of lessons learned into future projects and design processes.Is this role right for you?Degree in Engineering, Architecture, or related discipline.10+ years of design delivery experience, including experience as a Design Lead, Design Manager, Technical Lead, or similar role.5+ years of quality management experience as a Project Quality Manager, Design Quality Manager, or equivalent on engineering, infrastructure, or multidisciplinary design projects.Strong understanding of design management, technical assurance, design governance, and quality management systems.Demonstrated experience in multidisciplinary design delivery, design coordination, and design review processes.Proven ability to integrate design leadership and quality management principles to improve project outcomes, reduce risk, and achieve client requirements.Excellent organizational, communication, stakeholder management, and problem-solving skills.Project Management Professional (PMP) certification or equivalent project management qualification preferred.ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification (or willing to attain within the first year of employment) preferred.ISO 9001 Quality Management lead auditor training or certification preferred.Professional Engineer (PE/P.Eng.) registration or equivalent professional designation preferred.Formal training or certification in design management, risk management, or technical assurance preferred.Key CompetenciesDesign leadership and technical excellence.Quality and risk management.Design assurance and governance.Interdisciplinary coordination.Problem-solving and decision-making.Stakeholder engagement and communication.Audit and compliance management.Continuous improvement and lessons learned management.At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world.What We Offer YouAt Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.Benefits at Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your futureFlexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are availableHiring Range - The good faith base salary hiring range for this job if performed in Seattle is $140,000 to $168,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of Seattle will differ.Different People, Shared ValuesArup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at Application ProcessWe will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly.Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.Stay safe online. Recruitment fraud is on the rise, and Arup's