Quality Assurance Manager

Quality Assurance ManagerRenton, WA 98057OverviewSalary Range $78,000.00 - $79,019.20 Salary Category CorporateDescriptionCompany Overview:Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.Inter-Con is Everywhere Security Matters.Why Work at Inter-Con?Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!Employment OpportunityAt Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.Specific benefits include:Competitive PayRecognition and Reward Programs.Training and Career Development.Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.Uniform and equipment providedAdditional benefits vary depending on position.Job Description:QA Manager reporting to Account Manager.The major responsibilities of the position include, but are not limited to, the following duties:· Direct oversight of shift operations at assigned stations.· Compile productivity, performance, and inspections to ensure service level agreements are being met.· Reporting to ensure metrics are captured and reported for executive level consumption.· Perform continuous field inspections of deployed personnel. (INSPECT WHAT YOU EXPECT)· Keep the Quality Assurance Manager apprised of personnel performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner.· Personnel Performance (coaching, counseling, and disciplinary).· Audit security officer end-of-shift reports, officer daily activity reports, scalable reports.VeteransInter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822