Director of Operations
Operations Council
Position Highlights Excellent opportunity for growth in a newly launched benefits plan administration and operations team Ability to positively impact the health and well-being in critical communities Generous compensation and benefits package Full-time, hybrid work environment (3 days onsite; 2 days' work-from-home based on business needs) Location: Los Angeles, CA Company Overview UNITE HERE Local 11 Health Benefit Fund (the "Fund") is dedicated to providing exemplary, high-touch services & support to its members and employers in healthcare and benefits administration. The Fund takes pride in their commitment to providing excellent, affordable healthcare benefits to its members and their families while ensuring member satisfaction through a strong partnership with their employers, while ensuring operational efficiency and legal and regulatory compliance. The Fund values diversity, equity, inclusion, and justice (DEIJ), fostering a safe, collaborative workplace where everyone can thrive. If you're passionate about growth, making a meaningful impact, and driving positive change, join their mission to support the Fund and their community's well-being. Position Overview We are seeking a dynamic and experienced Director of Operations to oversee the day-to-day operations for a growing healthcare benefits trust fund. In this role, you will lead a team responsible for overseeing the Fund’s plan administration and managing the Fund’s operations, including the functions of member and employer services & outreach, information technology, and facility and property management. You will play a pivotal role in strategic and operational planning, ensuring compliance with regulatory requirements, recruiting and developing key management and staff, and driving initiatives to improve operational efficiency and effectiveness. The ideal candidate is a proactive, highly ethical leader with strong business and financial acumen, exceptional organizational and people skills, a team-player with the proven ability to build and grow operations and teams, and a commitment to excellence. What You Will be Responsible for Plan Administration Oversee the day-to-day administration and operations of the Benefits Plan and Administrative Office, ensuring operational efficiency and compliance with regulatory requirements. Monitor performance metrics and recommend improvement solutions. Member Services and Employer Services & Outreach Establish performance standards and procedures for customer support and outreach activities. Build strong working relationships to handle appeals, complaints, and inquiries to ensure optimal member & employer satisfaction. Identify opportunities for process improvement and implement solutions to enhance service delivery. Information Technology Establish performance standards for IT systems and technology used in plan administration. Work with vendors to maintain and enhance technology infrastructure & HelpDesk. Implement procedures to secure Administrative Office technology and data. Leadership Recruit, train, and evaluate staff, providing vision, guidance, and motivation to achieve organizational goals. Foster a culture of diversity, equity, inclusion, and justice (DEIJ) within the team and across the organization. Board of Trustee Meetings (as warranted) Coordinate and attend Board meetings; helps develop agendas for meetings; works with Trustees and plan professionals to prepare and distribute materials for meetings; monitors deliverables; and prepares and distributes meeting minutes. Strategic Planning Contribute to developing and implementing short- and long-term strategic goals. Identify opportunities for organizational growth and operational improvement. Vendor Management Negotiate and manage relationships with external partners and vendors, including IT service providers, consultants, and professional services firms. What You Bring to the Role Bachelor's degree in healthcare administration, business, operations, or related field; Master's degree preferred. 7+ years of experience in senior-level management administrative and operational duties. 4+ years of experience in managing staff and relevant functional areas, with a track record of successful leadership and team development. 2+ years of experience in health plan administration & compliance. Strongly prefer 3+ years of experience in customer care, member & employer services/outreach activities & call center operations. Strongly prefer 2+ years of experience in facilities and property management. Strongly prefer experience in office management, and information technology systems, practices, and tools, including creating and managing efficient document filing systems and file-sharing across multiple teams. Prefer experience in Taft-Hartley or collective-bargaining environment. Strongly prefer experience in and extensive knowledge of employee benefit plans and related governmental/legislative regulations (ERISA, DOL, IRC, HIPAA, ACA, etc.), including plan design and interpretation. Strong understanding of operations, health plan administration, and regulatory compliance. Proficiency in Microsoft Office, financial management, and project management tools. Excellent communication skills (verbal, written, presentation), with the ability to effectively interact with stakeholders at all levels. Strategic thinker, detail-oriented with strong analytical and problem-solving abilities; thrives in an environment of innovation and growth. Bilingual English/Spanish preferred. #J-18808-Ljbffr
$190k - $220k
...nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The PositionThe Director, Head of Global Trade Operations and Strategy is a key Supply Chain leader responsible for designing, implementing, and overseeing Arrowhead’s...SuggestedContract workWork at office- Job Summary:The “Director, GDS Technical Services Operations” is part of a group of gTLD technical experts in ICANN org. They lead a group of engineers that operate technical systems related to gTLD registries and registrars, provide technical input and expertise to other...SuggestedFor contractorsWork experience placementWork at officeFlexible hoursShift work
$150k - $170k
...nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The PositionThe Associate Director, Operations Network and Strategy is a member of a team charged with ownership of end-to-end supply chain for Arrowhead products. This...SuggestedWork at office$185k - $235k
...The travel requirement for this role is approximately 50-75%. Experience with startup operations and new business pursuits is preferred. Senior Director Operations The Senior Director of Operations has a national salary range of $185,000 - $235,000. Benefits Medical Dental...SuggestedContract workCasual work$148k - $160k
...the team and with our community partners, which include municipal shelters, non-profits and policy makers. The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support...SuggestedRemote workWork from homeRelocationMonday to FridayFlexible hours- ...Blankets is a fast-growing comfort and lifestyle brand on a mission to make the world a cozier place. We are seeking a Director of Commercial Operations to own the operational infrastructure powering Lola's wholesale, bulk/corporate, and retail sales channels as the...Seasonal workRemote work3 days per week
$98k - $105k
...Levy Sector Position Title: Assistant Director of Operations - The Kia Forum Salary Range : $98,000 - $105,000 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1524240 . The advertised...Remote work- ...LA28 seeks a Director, Fleet Systems to establish operating models, service policies, and technology for TX Ready-to-Go, TX Bookable, accessible TX, and allocated vehicle programs from the ground up. You will turn service levels into executable plans and enable operations...
- ...Gen-Z creators and executing high-value brand partnerships across beauty, fashion, and consumer. Overview We are seeking a Director of Operations to lead and scale a high-performing team of managers responsible for driving revenue across our creator roster. This is a hands...
- ...We are looking for an AI/ML Engineer to enhance our capabilities in machine learning and LLM operations, focusing on optimizing the Netsuite platform. In this onsite role, you will collaborate closely with cross-functional teams to implement AI solutions that drive efficiencies...
- ...The actual posting represents a position at one of our clients. Job Summary Our client is seeking a highly skilled Director of Operations to oversee the daily administration and operation activities, ensuring operational efficiency and effectiveness. This role...Minimum wageTemporary workWork experience placementWork at officeLocal areaWork from homeMonday to FridayShift work
$175k - $200k
...: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP... ...the Company’s website located at Job Location Type Hybrid The Director of Strategic Operations is a high-impact, highly visible leader...Casual workLocal area- ...residential and commercial properties in New York, ensuring stable operations and continuous growth. We are looking for talented... ...apply for one of the following positions: 1. Office Management Director Location: Los Angeles, CA, USA Key Responsibilities Financial...Full timeWork experience placementWork at officeMonday to Friday
$120k - $150k
...0 Salary/yearTravel Percentage: NegligibleJob Shift: DayJob Category: EducationPURPOSE OF POSITION PURPOSE OF POSITION The Director of Operations serves as a key organizational leader responsible for translating ISANA's strategic priorities into effective, scalable, and...Contract workCasual workWork at officeLocal areaHome officeShift workAfternoon shift$120k - $150k
...December 31, 2026 . Payout Terms: 50% paid after 30 days of employment and 50% paid after 6 months of employment. Director of Operations Reports to: Key Account Manager Location: Los Angeles, CA Who You Are You are food...Full timeContract workRelocation package- ...management skills, and have a broad understanding of the many service aspects they will encounter and resolve within the day-to-day Operation. Responsibilities Create Operational strategic and tactical plans for all functional areas Cultivate and sustain a customer-...Temporary workWork at officeLocal areaFlexible hours
- ...weights of products are met according to Chick‑fil‑A recipe standards. Evaluating performance of Labor Cost along the Executive Director(s) of Operations. Reviewing the schedule before it gets posted. Looking at Time Punch Variance Report (Actual vs. Scheduled Hours). Review...Live outFlexible hours
- ...were built to help us move fast and get to where we are today. Now, we’re ready for the next chapter. We’re looking for a Director of Revenue Operations who enjoys rolling up their sleeves, operating autonomously, and taking something that works and making it truly...Contract workWork at office
$115k - $145k
...Director Of Operations Happiest Baby, the company behind the award-winning, SNOO Smart Bassinet, seeks a Director of Operations to lead and scale our supply chain as we grow domestically and internationally. This is a high-impact role for someone who thrives at the...Contract work- ...LA28 is seeking a Director, Football City to lead venue operations for the Games in St. Louis, MO. The role oversees cross-functional planning, stakeholder engagement, and end-to-end delivery of venue operations across competition and non-competition sites. The successful...Local area
$85k
...Job Title: Director of Operations Reports to: Chief Executive Officer Salary Status:Exempt, Full time Position Summary The Director of Operations provides operational, financial, and administrative leadership to ensure the efficient functioning of NAMI Greater...Full timeCasual workRemote workAfternoon shift- ...OverviewWe are seeking a dynamic and experienced Director of Operations to join our team in the Los Angeles, CA region. In this pivotal role, you will oversee the daily operations of our facility, ensuring that everything runs smoothly and efficiently. If you are a strategic...Work at office
$147k - $198.9k
**Additional Information** **Job Number** 26096961 **Job Category** Rooms & Guest Services Operations **Location** 465 S La Cienega Blvd, Los Angeles, California, United States, 90048 VIEW ON MAP ( **Schedule** Full Time **Located Remotely?** N **Position Type** Management...Full timeLocal areaRemote workShift work$4,000 per month
...exceptional cuisine, and breathtaking locations that keep guests coming back. We're searching for a visionary and results-driven Director of Operations to lead our restaurants to new heights. If you thrive in a fast-paced, guest-focused environment , have a passion for...Local areaWeekend workAfternoon shift- ...repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements. Position Overview The Director of Operations is a senior hotel executive responsible for the daily leadership and performance of Rooms, Food & Beverage, Engineering,...Contract workLocal area
- ...DNAM Brands is a family-owned and operated company that owns and licenses a portfolio of globally recognized fashion and lifestyle brands... ...global distribution business, we are seeking an experienced Director of Operations to lead and optimize our end-to-end operational infrastructure...Seasonal work
$147k - $198.9k
...Strategic Business Leader for Hotel Operations Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance...Full timeLocal areaRemote workShift work$180k - $200k
...stellar customer satisfaction track record and consistent year-over-year growth. They\'re scaling their team and need a Director of Revenue Operations to help build and optimize their revenue engine. You\'ll report directly to the CFO and work closely with a newly...Remote workFlexible hours- ...creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.The Gill Corporation is seeking a Director of Operations who will report directly to the Chief Operating Officer (COO). As a key member of the leadership team, this individual will...Permanent employmentLocal areaFlexible hoursShift workWeekend work
$150k - $200k
...Description Travel requirement for this role is approximately 50-75%. Experience with startup operations and new business pursuits is preferred. Director Operations The Director of Operations has a national salary range of $150,000 - $200,000. DHL Supply Chain offers multiple...Casual work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Operations. Be the first to apply!
- director of network operations Los Angeles, CA
- managing director of operations Los Angeles, CA
- elevator operation manager Los Angeles, CA
- franchise operations manager Los Angeles, CA
- director revenue operations Los Angeles, CA
- operations planning manager Los Angeles, CA
- general operations manager Los Angeles, CA
- data operations manager Los Angeles, CA
- clinic operations manager Los Angeles, CA
- director commercial operations Los Angeles, CA

