Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of Operations

Operations Council

Position Highlights Excellent opportunity for growth in a newly launched benefits plan administration and operations team Ability to positively impact the health and well-being in critical communities Generous compensation and benefits package Full-time, hybrid work environment (3 days onsite; 2 days' work-from-home based on business needs) Location: Los Angeles, CA Company Overview UNITE HERE Local 11 Health Benefit Fund (the "Fund") is dedicated to providing exemplary, high-touch services & support to its members and employers in healthcare and benefits administration. The Fund takes pride in their commitment to providing excellent, affordable healthcare benefits to its members and their families while ensuring member satisfaction through a strong partnership with their employers, while ensuring operational efficiency and legal and regulatory compliance. The Fund values diversity, equity, inclusion, and justice (DEIJ), fostering a safe, collaborative workplace where everyone can thrive. If you're passionate about growth, making a meaningful impact, and driving positive change, join their mission to support the Fund and their community's well-being. Position Overview We are seeking a dynamic and experienced Director of Operations to oversee the day-to-day operations for a growing healthcare benefits trust fund. In this role, you will lead a team responsible for overseeing the Fund’s plan administration and managing the Fund’s operations, including the functions of member and employer services & outreach, information technology, and facility and property management. You will play a pivotal role in strategic and operational planning, ensuring compliance with regulatory requirements, recruiting and developing key management and staff, and driving initiatives to improve operational efficiency and effectiveness. The ideal candidate is a proactive, highly ethical leader with strong business and financial acumen, exceptional organizational and people skills, a team-player with the proven ability to build and grow operations and teams, and a commitment to excellence. What You Will be Responsible for Plan Administration Oversee the day-to-day administration and operations of the Benefits Plan and Administrative Office, ensuring operational efficiency and compliance with regulatory requirements. Monitor performance metrics and recommend improvement solutions. Member Services and Employer Services & Outreach Establish performance standards and procedures for customer support and outreach activities. Build strong working relationships to handle appeals, complaints, and inquiries to ensure optimal member & employer satisfaction. Identify opportunities for process improvement and implement solutions to enhance service delivery. Information Technology Establish performance standards for IT systems and technology used in plan administration. Work with vendors to maintain and enhance technology infrastructure & HelpDesk. Implement procedures to secure Administrative Office technology and data. Leadership Recruit, train, and evaluate staff, providing vision, guidance, and motivation to achieve organizational goals. Foster a culture of diversity, equity, inclusion, and justice (DEIJ) within the team and across the organization. Board of Trustee Meetings (as warranted) Coordinate and attend Board meetings; helps develop agendas for meetings; works with Trustees and plan professionals to prepare and distribute materials for meetings; monitors deliverables; and prepares and distributes meeting minutes. Strategic Planning Contribute to developing and implementing short- and long-term strategic goals. Identify opportunities for organizational growth and operational improvement. Vendor Management Negotiate and manage relationships with external partners and vendors, including IT service providers, consultants, and professional services firms. What You Bring to the Role Bachelor's degree in healthcare administration, business, operations, or related field; Master's degree preferred. 7+ years of experience in senior-level management administrative and operational duties. 4+ years of experience in managing staff and relevant functional areas, with a track record of successful leadership and team development. 2+ years of experience in health plan administration & compliance. Strongly prefer 3+ years of experience in customer care, member & employer services/outreach activities & call center operations. Strongly prefer 2+ years of experience in facilities and property management. Strongly prefer experience in office management, and information technology systems, practices, and tools, including creating and managing efficient document filing systems and file-sharing across multiple teams. Prefer experience in Taft-Hartley or collective-bargaining environment. Strongly prefer experience in and extensive knowledge of employee benefit plans and related governmental/legislative regulations (ERISA, DOL, IRC, HIPAA, ACA, etc.), including plan design and interpretation. Strong understanding of operations, health plan administration, and regulatory compliance. Proficiency in Microsoft Office, financial management, and project management tools. Excellent communication skills (verbal, written, presentation), with the ability to effectively interact with stakeholders at all levels. Strategic thinker, detail-oriented with strong analytical and problem-solving abilities; thrives in an environment of innovation and growth. Bilingual English/Spanish preferred. #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director of Operations in Los Angeles, CA vacancy
  • $180k - $220k

     ...Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a team of Field Operations Managers, then quickly grow to manage a team... 
    Suggested
    Full time

    Via

    Los Angeles, CA
    5 days ago
  • $175k - $225k

     ...Compensation Range: $175,000.00 - $225,000.00 Annual Salary Job Description Summary: The Director of CRM Operations plays a pivotal role in leading the development, execution, and optimization of Swinerton’s CRM and related marketing/pursuit systems and strategic... 
    Suggested
    Full time
    Temporary work
    Flexible hours

    Swinerton

    Los Angeles, CA
    2 days ago
  • $148k - $160k

     ...the team and with our community partners, which include municipal shelters, non-profits and policy makers. The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support... 
    Suggested
    Remote work
    Work from home
    Relocation
    Monday to Friday
    Flexible hours

    Sacbar

    Los Angeles, CA
    5 days ago
  •  ...Director of Commercial Operations New York, Salt Lake City, Los Angeles, or Austin About the Role Lola Blankets is a fast-growing comfort and lifestyle brand on a mission to make the world a cozier place. We are seeking a Director of Commercial Operations to own... 
    Suggested
    Seasonal work
    Remote work
    3 days per week

    Lola Blankets

    Los Angeles, CA
    5 days ago
  • $98k - $105k

     ...Position Title: Assistant Director of Operations - The Kia Forum Salary Range : $98,000 - $105,000 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1524240 The advertised program... 
    Suggested
    Remote work

    Compass Group

    Inglewood, CA
    4 hours ago
  •  ...Assistant Director of Operations - The Kia ForumThis individual will provide support to the Director of Operations in managing daily business activities, ensuring operational efficiency, and implementing strategic goals. Key Responsibilities:Establishes and reviews standards... 
    Remote work

    Compass Group

    Inglewood, CA
    2 days ago
  • $120k - $150k

     ...Who You Are You are food obsessed and operationally driven. You lead with passion, purpose, and pride, and you understand that exceptional...  ...excellence, innovation, hospitality, and integrity. As Director of Operations, you plan, organize, and direct campus operations... 
    Full time

    ISS Facility Services - North America

    Los Angeles, CA
    4 days ago
  • $170k

     ...help shape the future of one of the world's great hotels, we'd love to meet you. The Opportunity This is not a traditional operations role. The Director of Operations is responsible for bringing the hotel to life each day—not simply by managing departments, but by creating... 
    Night shift

    The Peninsula Hotels

    Los Angeles, CA
    3 days ago
  •  ...The Hospitality Director for is responsible for: Delivering a “REMARK”able experience for all FOH guests who dine in or who carryout...  ...Performance of Labor Cost along the Executive Director(s) of Operations Reviewing the schedule before it gets posted Looking at Time Punch... 
    Live out
    Flexible hours

    Ontario Trillium Foundation

    Los Angeles, CA
    4 days ago
  • $175k - $200k

     ...: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP...  ...Company’s website located at Job Location Type Hybrid - The Director of Strategic Operations is a high‑impact, highly visible leader... 
    Casual work
    Local area

    Dine Brands International

    Pasadena, CA
    5 days ago
  • $115k - $145k

     ...Director Of Operations Happiest Baby, the company behind the award-winning, SNOO Smart Bassinet, seeks a Director of Operations to lead and scale our supply chain as we grow domestically and internationally. This is a high-impact role for someone who thrives at the... 
    Contract work

    Happiest Baby, Inc.

    Los Angeles, CA
    3 days ago
  • $120k - $150k

     ...0 Salary/yearTravel Percentage: NegligibleJob Shift: DayJob Category: EducationPURPOSE OF POSITION PURPOSE OF POSITION The Director of Operations serves as a key organizational leader responsible for translating ISANA's strategic priorities into effective, scalable, and... 
    Contract work
    Casual work
    Work at office
    Local area
    Home office
    Shift work
    Afternoon shift

    Isana

    Los Angeles, CA
    5 days ago
  •  ...We are looking for an AI/ML Engineer to enhance our capabilities in machine learning and LLM operations, focusing on optimizing the Netsuite platform. In this onsite role, you will collaborate closely with cross-functional teams to implement AI solutions that drive efficiencies... 

    Tenth Revolution Group

    Santa Fe Springs, CA
    1 day ago
  •  ...LA28 seeks a Director, Fleet Systems to establish operating models, service policies, and technology for TX Ready-to-Go, TX Bookable, accessible TX, and allocated vehicle programs from the ground up. You will turn service levels into executable plans and enable operations... 

    LA28 (Web)

    Los Angeles, CA
    4 days ago
  •  ...About the Role I am currently seeking an exceptional Director of Operations with experience in the jewelry or fashion industry. Key Responsibilities Build and maintain core workflows in NetSuite (purchasing, inventory updates, order flow, and reporting). Proven leadership... 

    Tenth Revolution Group

    Los Angeles, CA
    3 days ago
  •  ...management skills, and have a broad understanding of the many service aspects they will encounter and resolve within the day-to-day Operation. Responsibilities Create Operational strategic and tactical plans for all functional areas Cultivate and sustain a customer-... 
    Temporary work
    Work at office
    Local area
    Flexible hours

    Beverly Hills Cancer Center

    Beverly Hills, CA
    4 days ago
  •  ...Director of OperationsAnnie Aesthetic ("Annie") is a private equity strategy focused on the medical aesthetics industry. Annie is a low-profile platform that is acquiring and operating best-in-class medical aesthetics businesses across the United States. We work alongside... 
    Live in
    Local area
    Remote work
    Relocation package
    3 days per week

    Annie Aesthetic

    Los Angeles, CA
    5 days ago
  •  ...Director of OperationsYou plan, organize, and direct campus operations to achieve client objectives while upholding standards of quality and contractual commitments. You lead with ownership, think strategically, act decisively, and build strong partnerships that drive... 

    ISS Facility Management

    Los Angeles, CA
    5 days ago
  • $100k - $110k

     ...Director of OperationsInglewood, CaliforniaLocation: Inglewood, CAFLSA: ExemptStatus: Full-timeReports to: General ManagerSupervises...  ...MaintenancePay Range: $100,000 - $110,000Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms-... 
    Work at office
    Weekend work
    Afternoon shift

    Stonebridge Companies

    Inglewood, CA
    4 days ago
  •  ...Position Title: Director of Operations Department: Operations Position Reports to: Executive Director Status: Full-Time / Non-Union Position Summary Oversees the day‑to‑day activities of the clinic and responsible for planning, coordinating, directing and monitoring all... 
    Full time
    Work at office
    Local area

    Clinica Romero

    Los Angeles, CA
    3 days ago
  •  ...The client invites applications for the newly established position of Director of Operations. This role is crucial for supporting a significant capital campaign and construction project that marks an important phase for the organization. The Director of Operations (DOO... 

    Confidential

    Los Angeles, CA
    3 days ago
  •  ...Gen-Z creators and executing high-value brand partnerships across beauty, fashion, and consumer. Overview We are seeking a Director of Operations to lead and scale a high-performing team of managers responsible for driving revenue across our creator roster. This is a hands... 

    Tiddle.io

    Beverly Hills, CA
    3 days ago
  • $147k - $198.9k

     ...Strategic Business Leader for Hotel Operations Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance... 
    Full time
    Local area
    Remote work
    Shift work

    Marriott International Inc

    Los Angeles, CA
    4 days ago
  • $4,000 per month

     ...exceptional cuisine, and breathtaking locations that keep guests coming back. We're searching for a visionary and results-driven Director of Operations to lead our restaurants to new heights. If you thrive in a fast-paced, guest-focused environment, have a passion for... 
    Local area
    Weekend work
    Afternoon shift

    Specialty Restaurants

    Los Angeles, CA
    4 days ago
  •  ...DNAM Brands is a family-owned and operated company that owns and licenses a portfolio of globally recognized fashion and lifestyle brands...  ...global distribution business, we are seeking an experienced Director of Operations to lead and optimize our end-to-end operational infrastructure... 
    Seasonal work

    DNAM Brands

    Beverly Hills, CA
    1 day ago
  •  ...LA28 is seeking a Director, Football City to lead venue operations for the Games in St. Louis, MO. The role oversees cross-functional planning, stakeholder engagement, and end-to-end delivery of venue operations across competition and non-competition sites. The successful... 
    Local area

    Socket

    Los Angeles, CA
    4 days ago
  • $90k - $105k

     ...Director of Operations FulfillmentAt Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies... 
    Temporary work
    Work experience placement
    Local area
    Remote work

    Numotion

    Santa Fe Springs, CA
    5 days ago
  • $220k - $275k

     ...General / Executive Management Equal Opportunity Employer Minorities/Women/Veterans/Disabled Summary PennAero is hiring a Director of Operations at our Monogram Aerospace Fastener company in Commerce, CA. With over 125 years of manufacturing experience, Monogram Aerospace... 
    Full time
    Temporary work
    For subcontractor
    Local area
    Flexible hours
    Night shift

    Monogram Aerospace Fasteners

    Commerce, CA
    3 days ago
  •  ...creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.The Gill Corporation is seeking a Director of Operations who will report directly to the Chief Operating Officer (COO). As a key member of the leadership team, this individual will... 
    Permanent employment
    Local area
    Flexible hours
    Shift work
    Weekend work

    The Gill Corporation

    El Monte, CA
    3 days ago
  •  ...residential and commercial properties in New York, ensuring stable operations and continuous growth. We are looking for talented...  ...apply for one of the following positions: 1. Office Management Director Location: Los Angeles, CA, USA Key Responsibilities Financial... 
    Full time
    Work experience placement
    Work at office
    Monday to Friday

    WorkOnward (Techstars '23) Your Job, on the Map.

    Los Angeles, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Operations. Be the first to apply!