Maintenance Supervisor - Creekwood

Job Description Summary Your role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the company's standards for cleanliness, appearance, safety, and overall functionality. Job Description Property Type: Stabilized, Mid Rise Unit Count: 309 Requirements: 1-2 years of related experience Housing Discount – This position is eligible for full housing. Commission/bonus eligible: Renewal bonus. Responsibilities Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of defects or problems, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Oversees and completes the make-ready process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. Demonstrates customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. Qualifications High school diploma, GED, or related experience and training. Experience in property management maintenance, other building maintenance, or related trade. Must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. Ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests and stay calm when addressing and resolving customer problems. Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors, and answer questions related to department operating policies. Proficiency in internet, word processing, spreadsheet, and database management programs to maintain records and provide information to manager. Property management system experience preferred. Mathematical skills necessary to add, subtract, multiply, divide numbers, decimals and fractions to review and complete financial, administrative and legal documents. Specialized Skills and Certifications EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. All certifications as required by State and Local jurisdictions. Valid driver's license to operate a golf cart on the property, if applicable. Travel / Physical Demands Stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, crawl in confined areas. Work inside and outside in all weather conditions. Pushing, pulling, lifting, carrying or maneuvering weights up to 25 pounds independently and 50 pounds with assistance. Local, routine travel for business meetings, training, or other situations may be required. Work flexible schedule, including call during evenings, weekends, and holidays. Hourly Range: $27.88 - $33.00 (Hayward) Additional Compensation Corporate Positions: In addition to base salary, may be eligible for quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to base salary, may be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits Offered* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off: New hires start with 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service and every 5 years thereafter. 401(k) with company match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Greystar will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Broughton Group