Field Service Technician

Field Service Technician

ATCO is committed to operational excellence and empowering our employees to do their best by supporting their health and drive to learn more. Besides competitive salaries, we offer the following:

• Health, Dental, and Vision benefits
• Company paid Life/AD&D /STD/LTD Plans
• 401(K) plan with Company match
• Employee Share Purchase Program (ESPP) with Company match
• Tuition Reimbursement Program

ATCO STRUCTURES is a modular construction company that has been the industry leader in modular products for over 75 years. We provide best-in-class products and services with flexible solutions and performance excellence, providing our customers with building alternatives for shelter and building solutions.

The Field Service Technician is responsible for performing all critical functions to achieve On Time in Full Deliveries and Returns of Workforce Housing (WFH) Fleet and driving high levels of product quality. The Field Service Technician will also manage projects at our facilities and on customer's sites.

Key Accountabilities/Responsibilities

• Handle all duties essential to the readying, set up or returns of buildings, including cleaning buildings, readying for transport, securing all items for shipment.
• Responsible for selecting and managing subcontractors, which includes monitoring quality and safety compliance aspects.
• Maintain inventory and order material required to complete projects.
• Perform on and off rent inspections.
• Perform light service work on buildings, such as repairing toilets, adjusting locks and doors, or replacing a thermostat.
• Manage customer modifications.
• Complete work orders.
• Maintain the proper working condition of all tools and equipment used.
• Form and maintain good relationships with external and internal customers at all levels of the organization.
• Use of personal protective equipment (PPE).
• Follow ATCO Safety Rules

Required Qualifications/Education/Work Experience

• High School diploma or GED is preferred.
• Carpentry skills and a familiarity with the construction trades are a must.
• Modular Set-up and knockdown experience are preferred.
• Experience with customer relationship management is preferred.
• Previous management experience desired.
• Excellent communication skills are required for dealing with customers, salespeople, contractors, shop personnel and co-workers.
• Basic knowledge of Excel.
• Ability to work independently in a fast-paced environment.
• Must be able to lift 50 LBS.
• Travel is required.
• HVAC experience preferred

Physical Demands The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Generally, the position is sedentary and will require the ability to sit for extended periods of time; use hands and fingers to type; provide verbal communication
• Ability to speak/hear and use specific vision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Frequent ability to reach with arms, grasp with hands and arms
• Position may require the occasional need to stoop, kneel, crouch, climb or balance

Work Environment The work environment characteristics described herein are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• This position will need to conduct a monthly inventory of the fleet in the yard. This work environment involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises
• Additionally, in the yard environment, this position will involve some exposure to hazards or physical risks, which will require the following basic safety precautions and the ability to wear assigned and appropriate Personal Protection Equipment (PPE).

At ATCO, we believe in strengthening the communities where we work & live. Through our EPIC program, our employees are given the opportunity to get involved in their community through fundraising events, employee pledges, and employee volunteer hours supporting charitable organizations of their choice.

ATCO is an Equal Employment Opportunity ("EEO") Employer committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. ATCO is a drug-free workplace and participates in the E-Verify program as required by law