Valet Attendant

Job Description

Job Description

Description:

Position Information:

With outstanding customer service and professional presentation, the Valet Runner is responsible for providing valet parking service in a safe, expeditious manner.

Position Responsibilities:

• Maintain a positive attitude and smile when interacting with guests.
• Park guest’s vehicles in predetermined areas within the parking lot, following all traffic laws.
• Keep vehicle and/or pedestrian traffic moving as needed to avoid backups.
• Collect and accurately label keys belonging to guests to ensure their proper return.
• Resolve customer requests, questions, and complaints with integrity and poise, provide information on parking procedures and/or policies.
• Open doors and lift, carry, and/or remove items from vehicle as requested by guests.
• Actively look for ways to assist guests.
• Provide courtesy shuttle service as needed.
• Maintain accurate information about all events to properly respond to guest inquiries.
• Attend training classes as directed by supervisor.
• Keep the assigned area clean.
• Any other duties as assigned.

Education:

• High school diploma, or the equivalent preferred.

Qualifications:

• 21 years of age.
• Valid Drivers License.
• Clean driving record and background.
• Ability to pass pre-employment drug screen.
• Experience driving vehicles with both manual and automatic transmission.
• Availability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
• Must have reliable transportation and excellent attendance.
• Pervious valet experience required.
• Must present a professional, friendly image and appearance.
• Ability to maintain confidentiality of sensitive information.
• Work cooperatively with others
• Excellent oral and written communication skills.
• Able to read, write, and comprehend instructions and information in English.
• Ability to use personal computer and hand-held applications.
• Must be able to multitask in a fast pace and high-volume environment.
• Attention to detail.

Physical Demands:

• Finger and hand dexterity.
• Requires the ability to distinguish letters, numbers, and symbols.
• Ability to tolerate noise levels that are distracting and/or uncomfortable.
• Ability to tolerate various smells are distracting and/or uncomfortable, including but not limited to second hand smoke.
• Ability to stand for long periods of time.
• Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
• Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasional lifting; up to 75 pounds, stretching, sitting, walking on uneven ground and stairs.

Parking and Transportation Group-Las Vegas (PATG-LV) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.