Slot Attendant
Sahara Las Vegas
Responsible for providing a fun, friendly, efficient service and sophisticated experience for our guests. Performs responsibilities in accordance with all Company standards, policies, and procedures.
Focus is on, but not limited to the following:- Greeting guests, answering questions and being an informational resource regarding guest inquiries regarding rooms, restaurants and entertainment
- Marketing and recruiting new guests to property and establishing and maintaining a professional relationship with repeat guests
- Monitoring assigned area and attending to and anticipating guest's needs; including jackpot payments, personalizing providing a comfortable, fun, experience for guests
- Accurately maintain a Cash Pouch involving Company funds
- Complies with all Gaming guidelines and signatory controls
- May perform duties that include: reviewing bill validator jams and TITO paper fills
- Other job related duties as assigned
- High School Diploma or equivalent is required
- At least three (3) years of Slot Operations experience
- Must have the ability to effectively communicate in English with guests, fellow employees, and management
- Excellent customer service skills and ability to maintain a positive and friendly attitude toward guests as well as other employees
- Previous experience in a high-end luxury Gaming or Hospitality environment is desired
- Working knowledge of basic computer systems and Casino systems
- Proven ability to resolve guest conflicts in a positive and professional manner making decisions in the best interests of our guests and the company
- Strong organizational skills and able to multi-task with ease
- Ability to handle and cope with stress well and remain calm under pressure
- Protect the confidentiality of Company documents and files under immediate control
- Keep up to date on Slot Marketing activities and events at the property
- Able to work varied shifts, including weekends and holidays
- A valid Nevada Gaming License is required and must be obtained before entering this position
- Must be at least 21 years of age
Vacancy posted 3 days ago
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