Regional Client Relations Manager, West Coast
$115k - $130kMoncler
OverviewCompany OverviewWe are Moncler. The brand of extraordinary.At the intersection of luxury, culture, and performance, Moncler continues to push boundaries through innovation, creativity, and a relentless focus on excellence. Guided by our purpose—to unleash the extraordinary in everybody—and our core values—Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow—we are shaping the future of luxury through both product and experience.Joining Moncler means being part of an ambitious and collaborative environment where your expertise contributes directly to business performance, and where you are empowered to grow, lead, and make a meaningful impact.Position OverviewThe Regional Client Relations Manager will be a key leader in shaping the client experience across multiple retail locations within the region. This position will be based in Los Angeles and support stores across Mexico, California, Colorado, Washington, Nevada, and Hawaii. As a field expert, this role is responsible for translating CRM insights into strategic, high-touch client engagement initiatives that drive growth and long-term loyalty.This role combines strategic ownership of client development—focused on retention, repurchase, recruitment, and loyalty—with hands-on leadership in the field. The Manager will partner closely with store leadership to elevate clienteling capabilities, empowering teams with the tools, skills, and discipline needed to deliver a consistent and elevated client experience.The ideal candidate brings a strong balance of strategic thinking and execution, with the ability to coach teams in real time while leveraging data to inform action. With a focus on personalized outreach and elevated experiences, this individual will drive meaningful client engagement aligned with Moncler’s luxury standards.This position reports directly to the Vice President of Retail.Your ImpactClient Growth Strategy & ExecutionLead the store’s client development vision, focusing on retention, upgrades, reactivation, and acquisition.Analyze CRM reports to identify high-potential clients, lapsed behaviors, and opportunity clusters.Collaborate with Store Managers and Directors to design and implement targeted outreach plans and personalized follow-up strategies based on client enrichment preferences, purchase patterns, and lifecycle stage.Establish and monitor weekly and monthly client goals for each associate, with a strong emphasis on conversion, retention, and the acquisition of new clients.Develop and execute strategies to elevate the client experience both at the store level and regionally, ensuring consistency and excellence in service delivery.Training & EnablementEducate the team on how to interpret CRM profiles and client data to plan strategic, high-quality outreach with precise timing.Coach Client Advisors on building their “client book,” crafting personalized outreach messages, and conducting elevated, client-focused appointments.Lead regular workshops and on-the-floor coaching sessions to instill a client-first mindset and promote proactive selling behaviors.Support Morning Briefs with clear outreach actions, celebrating successes, and reinforcing best practices.Ensure that all stores are equipped with the necessary tools and resources to provide a seamless and exceptional client journey.Client Events & Activations Plan and execute boutique-level activations and elevated client moments based on real-time client data.Collaborate with Training and Merchandising teams to ensure the right collections are featured and that teams have the product insights needed to elevate client interactions and create compelling reasons for driving foot traffic.Guide the team in selecting clients for event invitations based on spending history, product interest, and potential.Lead client outreach initiatives, including exclusive invitations and personalized follow-ups, ensuring the highest level of engagement and client retention.Work closely with marketing and retail teams to craft unique client experiences that align with regional and seasonal campaigns.Track and analyze the ROI of client events, measuring their impact and using insights to refine and optimize future initiatives.Partner with Visual Merchandising and Store Operations to ensure all activations meet the Moncler brand standard. Reporting and AnalysisTrack client retention rates, proactive business, prospects, event success, and feedback metrics to drive continuous growth in client satisfaction and loyalty.Analyze client insights and sales data to uncover opportunities for service enhancements and tailored offerings.Prepare and present regular reports to senior leadership, highlighting client relations activities, challenges, and successes within the region.Leverage data-driven insights to inform decision-making and continuously refine client engagement strategies.Leadership and Stakeholder CollaborationLead and motivate the Client Relations teams across the region, cultivating a culture of exceptional service and client-first values.Provide ongoing coaching and training on client relationship best practices, luxury sales techniques, and service excellence.Partner with store management to ensure all client-facing employees consistently embody the Moncler Way.Collaborate with the Sales, Visual Merchandising, and Operations teams to ensure that client needs and expectations are met seamlessly across all touchpoints. Professional Conduct & TeamworkDemonstrate a collaborative, team-oriented approach, actively supporting activities that contribute to overall business goals.Foster a positive and respectful work environment, encouraging open communication and cooperation across teams and with management.Uphold company policies and procedures, setting a professional example in conduct and performance.Maintain high standards of customer service, integrity, and professionalism in all interactions.Perform additional responsibilities as assigned by management in support of team and company objectives.QualificationsEducationBachelor’s Degree or equivalent experience.Work ExperienceMinimum 5 years of experience in client relations, client development, or luxury retail management, with a proven track record of client retention and service excellence (luxury retail and hospitality preferred)Retail Leadership experience with demonstrated ownership of client KPIs, team development, and elevated client experience is highly valued.TravelAverage of 50% of the time.Core Skills & AttributesDeep understanding of luxury client behavior and client lifecycle managementAbility to translate CRM insights into actionable, revenue-driving strategiesProven capability in identifying growth opportunities and driving client loyaltyStrong coaching and team development skills, with the ability to influence and elevate performanceExperience leading trainings, workshops, and field-based coachingPolished communication and ability to engage across all levels, including senior leadershipStrong commercial acumen with KPI alignment and results orientationHighly organized with strong planning, prioritization, and follow-throughExperience executing client events and localized activations end-to-endStrong alignment with brand standards, with elevated taste, discretion, and professionalismCredible brand ambassador across internal and external interactionsAdditional InformationFor individuals assigned and/or hired to work in California, Moncler includes a reasonable estimate of the salary rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $115,000.00 to $130,000.00 per year.In addition to competitive pay, the hired candidate will also be eligible for an annual bonus, and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, 11 paid holidays, accrue up to 120 hours of paid vacation time, 2 personal days, employee discounts, and a retirement plan with employer contribution.Moncler Group is an equal employment opportunity employer.Final candidates will be subject to a background check in accordance with applicable laws. Applicants are encouraged to provide a complete and accurate work history throughout the application process.
$80k - $120k
...Location: Los Angeles, CA Region: West (Key markets include California, Nevada, Arizona, Utah) Department: Sales Type: Full... ...Experience ~2+ years in sales, partnerships, or account management ~ Experience in hospitality, nightlife, events, or venue sales...SuggestedFull timeTemporary workWork at officeMonday to FridayWeekend workAfternoon shift- ...Enterprise Account Executive - West Coast Location: San Francisco Bay Area (preferred),... ...This is not a role for someone looking to manage an existing book of business. We need a... ...continuously evolving. ~ Based in the West Coast region, with Bay Area candidates strongly...SuggestedRemote work
$115k - $150k
...track. This is a senior, client-facing role for someone who has... ..., negotiations, and order management directly • Build and... ...retail buyers at national or regional retailers • Existing relationships... ...Location & Travel Remote, West Coast. Candidates must be...SuggestedRemote work$200k - $300k
Morgan Stanley Investment Management (MSIM) is one of the... ...to serve a diverse client base of governments, institutions... ...coverage on the West Coast, the Executive... ...partnership with consultant relations and investment teams... ...across the West Coast region of the United States,...SuggestedTemporary workWorldwide$100k - $120k
...Description The Sales Manager's main objective is to... ...based out of the West Coast United States Key Responsibilities... ...teams within client organizations.... ...market demand. Monitor regional market dynamics, including... ..., Pharmacy, or a related field Minimum of 4...SuggestedWork at officeRemote workNight shift$200k - $250k
...and technology for our clients. We are committed to... ...way forward. Enterprise Regional Delivery Position... ...Regional Delivery Leader (West) is a strategic leadership... ...across Transaction Management (TM) operations, and... ...Business Administration, or related field 10-12 years of...Full timeTemporary workLocal area$130k - $150k
...Enterprise Account Executive (West Coast) West Coast, United States mabl is on a mission to empower software teams with an AI-powered... ...supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering...Work at officeRemote work$150k - $185k
...scale. We are looking for Enterprise Sales Manager to drive revenue and market penetration... ...storage infrastructure platform in the West region. Specifically, manage the tactical and... ...industry with prospects, established clients, business partners, and application ecosystem...Flexible hours$176.9k - $275k
...enabled solutions that move our clients and communities forward. The... ...build it.Job DescriptionAs West Region Director, Growth & Sales,... ...ambitions.Working to ensure the management of bid offerings meets... ...in engineering, business, or related field; equivalent work experience...Full timeContract workWork experience placementRemote workShift work- ...creative solutions to clients in the real estate & land... ..., ranked in every region Recognized in Crain... ...Works practice on the west coast , including municipal... ...Works leaders, project managers, and business development... ...proposal narratives related to site development,...Remote jobWork experience placementWork at office
- ...desire and ambition to grow and create new business in our south west coast territory. He/she must be a persuasive influencer and strategic... ..., sales presentations, and developing tools with which to manage and expand the Spring Footwear brand. Knowledge, Skills, and...
- Regional Customer Director (RCD)Location: West Area (Preferred Home Base: Los Angeles, Orange County, San Diego, San... ...and financial judgment in managing projects and vendor partnerships.Required... ...factors, including market location, job-related knowledge, skills, and experience....Hourly payFull timeTemporary workWork at officeLocal areaWork from homeFlexible hours3 days per week
- ...positive results. Job Description Position Regional Sales Manager, Plant Sales - West Region Location (Remote) / Territory responsibility... ...challenges and coordinate the resolution of issues related to quality, production, scheduling, delivery, billing,...For contractorsLocal areaRemote work
$150k
...candidate resides in the West and within 50 miles of... ...in Yelp's defined West region include: California,... ...strong ROI by helping clients connect with potential... ...campaignsCollaborate with Yelp’s Account Management and the Customer... ...for any fees related to unsolicited resumes....Local areaRemote work- ...looking for a driven, relationship-focused West Coast Sales Manager to join our North America Sales team.... ...from you. Requirements: Drive regional growth by developing and executing... ...management, business development, or a related commercial role, ideally within the footwear...
- ...OPPORTUNITY: Clean Harbors is seeking a Regional Account Manager to support the Retail Market Segment... ...those in Sales, Marketing, Business, or related fields.Minimum 5 years relevant Retail... ..., with ability follow-through on client contracts.An enthusiastic and polished...Full timeContract workWork at officeLocal area
$80k - $100k
...What you bring: ~2–4 years in Account Management, Customer Success, or a comparable... .... (Ideal candidates are located in the WEST Region, USA) ~ Competitive compensation including... ...for this role and may vary based on job-related factors such as skills, experience,...Remote jobFull timeTemporary workCasual workWorldwideFlexible hours$165k - $210k
...transportation projects across the West Coast, overseeing complex... ...that shape major regional mobility systems.... ...design-build and program management work with long-term... ...Opportunity to operate in a client-facing leadership role... ...Management, or related field Professional...For contractorsLocal areaRelocation packageFlexible hours- ...is based remotely in the US , on the West Coast. Who We Are DoiT is a global... ...for solution pitching, end-to-end deal management, negotiations and closing complex technical... ...pipeline targets. Develop and execute a regional strategy to identify high-growth...Contract workRemote workWork from homeWorldwideHome officeFlexible hours
$120.75k - $148k
...driven, relationship-first Senior Sales Manager to quarterback a defined book of business across the US West region (covers the West Coast, Pacific Northwest, Mountain, and Texas)... ...hunting new agencies as well as in-house clients Build, advise, and grow relationships...Local areaImmediate startFlexible hours$193.2k - $276k
...DescriptionOncology Sales Director (West), GenitourinaryAbout Astellas... ..., Texas, and the Gulf Coast.Purpose & Scope The Genitourinary... ...representatives and first-line managers, translating national brand... ...organization of approximately 7-8 Regional Sales Managers and 45-55 Sales...Work at officeLocal areaRemote workWork from homeWorldwide$155k - $175k
...SaaS security! We are hiring a proactive Technical Account Manager (TAM) professional to join our Customer Success team. If you're... ...% remote role with a preference for candidates located on the West Coast, US. About the Role: Deliver the highest level of customer...Remote jobFull timeWork from homeFlexible hours$150k - $176.4k
...together information across silos, all while clients demand faster, more transparent due... ...for a Los Angeles-based Founding West Coast Sales Manager to build and lead our Account Executive... ...factors, which may include job-related knowledge, skills, experience, and business...Full timeWork at officeRelocationNight shift3 days per week$189.9k - $249.3k
...The GPO and Specialty Account Manager is responsible for developing... ...implement those plans at national and regional levels.Manage access and... ...medical (including pregnancy-related) or religious reasons, applicants... ...(GPO), Account Executive - West (Field Based) (CA, WA, OR, AK,...Full timeContract workWork at office$160k - $175k
...difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients... ...serious cardiopulmonary and respiratory conditions.ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed...Minimum wageOngoing contractFull timeLocal areaRemote workWorldwide- ...Key Account Director" at RELEX is a senior professional sales role responsible for managing and growing relationships with a portfolio of the company's most strategic and high-value clients. This position involves developing and executing account strategies, identifying...Permanent employmentRemote work
- ...professionals and Independent Marketing Organizations (IMOs). The Regional Director is responsible for strengthening existing advisor... ...the National Sales VP, National Accounts VPs, National Account Managers, and Senior Internal Wholesalers, the Regional Director will develop...Work at officeRemote workHome officeFlexible hours
$141.83k - $189.11k
Job Title: Regional Human Resources Director - WestJob... ...includes special transport-related services. Visit our... ...advice and support to managers and employees? Have you... ...consultative skills with your client groups provide them... ..., CA facility for the West region. As a Regional Human...Contract work$100k
...Salient. Salient Systems develops and markets open-platform video management and surveillance software used by enterprises, critical... ...security, video surveillance, access control, networking, or related technology markets. • Proven success working with system integrators...Local area- ...accounts. Match Sales Account Manager - Multi-Channel positions (S6... ...California. We are seeking a Regional Sales Manager for the Western... ...would be located on the West Coast and work out of one of Teledyne... ...in Engineering, Business or a related fieldMinimum 5-10 years previous...Permanent employmentFull timeTemporary workWork experience placementWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Regional Client Relations Manager, West Coast. Be the first to apply!
- regional operations manager Los Angeles, CA
- country manager Los Angeles, CA
- area manager Los Angeles, CA
- district manager Los Angeles, CA
- regional account manager Los Angeles, CA
- branch manager oil gas Los Angeles, CA
- regional director of rehabilitation Los Angeles, CA
- area supervisor Los Angeles, CA
- branch operations supervisor Los Angeles, CA
- regional ehs manager Los Angeles, CA


