IT Business Analyst

IT Business AnalystLocation: Melbourne, FLServe as a central liaison among business stakeholders and IT to align business needs with technical capabilities.Utilize analysis techniques such as interviews, workshops, and workflow analysis to elicit, document, and validate business requirements.Design and recommend improved business processes to enhance operational efficiency.Assist in developing test plans and support business application testing to ensure requirements are met.Translate stakeholder needs into functional and operational system requirements to optimize organizational performance.Participate in Agile project methodologies, documenting user stories, acceptance criteria, and effort estimates.Collaborate with developers, QA, and project teams to explore solutions, track issues, and plan implementation timelines.Communicate effectively with executives, managers, subject matter experts, and end-users, maintaining a positive and professional attitude.Identify and assess risks, considering business implications of technology applications.Contribute to the development and maturity of the Business Analysis function within the IT organization.Minimum 4 years of experience as a Business Analyst or similar role within an IT environment.Strong skills in technical, business, and process documentation.Excellent communication skills for engaging stakeholders and team members.Exceptional analytical and problem-solving abilities.Ability to work independently with limited supervision in a fast-paced environment.Experience in stakeholder or client management and evaluating business needs and processes.Knowledge of structured analysis and design methodologies.Understanding of Software Development Lifecycle (SDLC).Education: Bachelor's Degree or equivalent experience required.System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.