Member Service Representative/ Teller

Job Description

Job Description

Join Kohler Credit Union and start your career at our Plymouth Branch!Kohler Credit Union is a community-focused financial institution dedicated to helping our members achieve financial success. We're excited to offer a Full-Time Teller/Member Service Representative opportunity at our Plymouth Branch. The compensation for this position is an hourly range of $19.15-$21.40 per hour, this position requires no previous banking experience, making it an excellent opportunity to launch a rewarding career in financial services.As a Teller/Member Service Representative, you'll build meaningful relationships with members by assisting with financial transactions, identifying their needs, and recommending products and services that help them reach their financial goals. At Kohler Credit Union, we're committed to your professional growth by providing comprehensive training, ongoing development, and opportunities for career advancement. We also believe in supporting a healthy work-life balance through flexible scheduling and generous paid time off.In addition to a competitive starting wage, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, life insurance, tuition reimbursement, and more. You'll become part of a collaborative, supportive team that values integrity, service, and community involvement.Position OverviewAs a Member Service Representative/Teller at our Plymouth Branch, you will deliver exceptional member service by processing financial transactions, answering questions, and recommending products and services that meet members' needs. You'll play an important role in creating positive member experiences while ensuring efficient and accurate daily branch operations.Key ResponsibilitiesBuild strong relationships with members by providing friendly, personalized service.Process deposits, withdrawals, payments, and other financial transactions accurately and efficiently.Maintain balanced cash drawers while following all cash handling and security procedures.Identify member needs and recommend appropriate products and services.Meet performance expectations related to service quality, accuracy, and member satisfaction.Communicate effectively with members and teammates in person, by phone, and through email.Participate in ongoing training and development opportunities to expand your knowledge and grow your career.QualificationsHigh School Diploma or GED required.Strong math, communication, and computer skills.Previous customer service or cash handling experience is preferred but not required.Positive attitude, attention to detail, adaptability, and a passion for helping others.Join Kohler Credit Union and make a difference in the Plymouth community while building a rewarding career with an organization that invests in your success.Apply today-we'd love to meet you!Applicants must be authorized to work in the United States without current or future sponsorship