Receptionist - Imaging

Receptionist

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination, and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona, and Nevada.

Position Summary: We are seeking a friendly, reliable, and detail-oriented individual to join our team at Revere Health Imaging. As a receptionist, you will be the first point of contact for our patients and play a key role in creating a positive, supportive experience for them.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. Responsibilities include greeting and assisting patients, scheduling appointments, answering and directing phone calls, accurately entering and maintaining patient information, and learning and navigating multiple computer systems.

Essential Job Functions:

• Greeting patients with a friendly demeanor and assisting them through the check-in process.
• Learning and efficiently using various computer programs.
• Scheduling appointments for various imaging modalities and procedures.
• Verifying patient information and insurance coverage for accurate billing and record keeping.
• Collecting copayments for services performed.
• Answering phone calls and addressing inquiries from patients, physicians, and other healthcare professionals.
• Maintaining cleanliness and organization of the reception area.
• Collaborating with medical staff to coordinate patient care and address concerns and requests.
• Performing other job duties as assigned.

Qualifications:

• Strong multitasking skills and the ability to prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in tasks.
• Excellent communication and interpersonal skills, with a focus on empathy and patient-centered care.
• Proficiency in Microsoft and other computer experience is preferred.
• Proficiency with basic medical terminology and experience with electronic health records systems is preferred.

Status: Full-Time

Department: Imaging

Location: Provo, American Fork, or Salem

Hours: Full-Time 40 hours/week

• Monday-Friday
• Able to work in our Provo, American Fork, or Salem office locations

Hours can be between:

• 7am - 8pm Monday - Thursday
• 7am - 5pm on Friday