Senior Product Manager (Remote from anywhere in CO)

Senior Product Manager

The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional pod teams that partner directly with agencies to design, deliver, and continuously improve services that work for Coloradans. Good government depends on technology that works. And OIT exists to make that true for every Coloradan. The State of Colorado is seeking a Senior Product Manager to help build the next generation of public services. We're looking for people who want to do the best work of their careers in service of the public.

The Senior Product Manager serves as the interface between the agency's mission and the delivery pod's work. This position is responsible for deciding what gets built and why, ensuring the pod is always working on the highest-priority items. Unlike a traditional business analyst or project coordinator, this is a prioritization role and not a requirements-gathering role. The Senior Product Manager owns the product backlog, runs planning cycles, and grounds every decision in user research and outcome-based metrics rather than simple activity tracking.

What you'll do:

• Write and maintain a well-groomed backlog using user stories that are outcome-oriented, appropriately sized, and grounded in real constituent needs; Draft initial product backlogs for RFPs, translating problem spaces into indicative user stories that structure procurement without locking the pod into fixed, rigid scope.
• Apply frameworks such as Value vs. Effort or "Now/Next/Later" to make and defend prioritization decisions.
• Proactively manage scope by saying "no" clearly and constructively to work that does not serve the current priority, ensuring agency stakeholders are informed and aligned.
• Run essential agile planning cycles, including sprint planning, refinement, reviews, and retrospectives.
• Conduct quarterly roadmap conversations with agency leadership to align long-term goals with delivery capacity.
• Regularly update IT Director and agency program staff about status in terms of outcomes (mission impact) rather than just progress (activity).
• Partner with Service Designers to interpret journey maps, blueprints, and problem frames, translating these artifacts into actionable backlog inputs.
• Define and track objectives and key results (OKRs) and success metrics; evaluate and communicate when shipped features fail to deliver expected outcomes.
• Build the product ownership capacity of agency staff over time, ensuring the agency becomes a stronger partner rather than a dependent.
• Manage the product's lifecycle from discovery through to ongoing continuous improvement.
• Regularly partner with Service Designers to understand & apply journey maps/service blueprints for desired outcomes.
• Collaborate deeply with engineering to validate technical architecture decisions.
• Collaborate with the Delivery Engineer on build/buy/SaaS evaluations, contributing backlog context, mission-impact perspective, and constituent needs to inform the technical decision

What you bring:

• Knowledge of product management fundamentals, including backlog ownership, user story writing, prioritization frameworks such as value vs. effort or now/next/later, and what it means to govern a product rather than a project.
• Knowledge of agile planning and development cycles: sprint planning, refinement, reviews, and retrospectives work, and the PM's role is in each.
• Knowledge of user-centered design principles sufficient to work productively with the Service Designer, interpret research findings, and translate constituent needs into backlog priorities.
• Knowledge of State agency program context in regards to the way in which Colorado agencies deliver services, make decisions, and structure program priorities.
• Knowledge of the product lifecycle from discovery through to continuous improvement.
• Awareness of the build/buy/SaaS tradeoff space, common state IT patterns, and how technology investment decisions get made and funded in state government.
• Ability to define and develop meaningful success metrics that go beyond delivery activity toward mission impact.
• Ability to decline work that doesn't serve the current priority, and document that decision in a way that keeps agency stakeholders informed rather than surprised
• Ability to communicate product status in terms of outcomes, not just progress
• Ability to facilitate stakeholder conversations that produce ranked decisions, rather than a list of any and all desired items.
• Ability to distinguish between user needs and stakeholder "wants, make operational decisions based on that information, and bring stakeholders into alignment.
• Ability to work effectively in the space between agency program staff (who understand the mission) and the pod (who understands delivery) without becoming a passive translator
• Ability to own the product's success metrics and track them honestly, including when a shipped feature isn't delivering the expected outcome
• Ability to adapt communication style and level of detail to the audience