Sr Desktop Support Tech

Virginia Tax seeks qualified resource to be responsible for: Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of?MS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Considerable knowledge of Laptop Refresh Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies. Fill the skill matrix below: Skill Amount Candidate's No. of years of experience Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Excellent problem-solving, analytical, and team-working skills Required 4 Excellent communication and interpersonal skills. Required 4 demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Running reports and analyzing common complaints and problems. Required 4 An openness to learning new technologies. Required 4 #J-18808-Ljbffr Mbi Llc