Operations Manager

Job Description

Job Description

JOB TI TLE: Operations Manager

REPORTS TO: VP of Operations, Clear Water Services

STATUS: Full-time/Exempt

SALARY RANGE: $110,000-$150,000/yr depending on experience and interview outcome

LOCATION: Signal Hill, CA

BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays 

About Tidal Vision:

We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.

About Clear Water Services:

Clear Water Services was acquired by Tidal Vision in 2023 and leads the industry as water treatment application experts. Established in 1998, we continue to provide innovative stormwater, groundwater, and process water treatment solutions custom-designed for each client's unique goals, challenges, and mission. Together, we are on a mission to solve the water treatment industry's greatest challenges.

About Tidal Vision’s Unique Work Culture:

Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization. Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.

JOB SUMMARY:

The Operations Manager serves as a key organizational leader responsible for integrating, directing, and optimizing the expanding operations of Frog Environmental and Clear Water Services. This role ensures operational accountability, financial stewardship, efficient workforce utilization, and consistently high quality service delivery across the California market. As a critical member of the operations team, the Operations Manager oversees field services, warehouse operations, and management functions, ensuring that resources are effectively allocated to support organizational goals and long term growth. The position requires a strategic and proactive approach to workforce planning, staff leadership, and operational coordination, including oversight of scheduling for both field and warehouse operations.

In addition to managing day to day operational performance, the Operations Manager leads special projects and cross-functional initiatives that strengthen efficiency, compliance, and service excellence. Success in this role depends on strong leadership, clear communication, and exceptional organizational and time management skills to uphold environmental responsibility, regulatory compliance, and superior client satisfaction across all operations.

ESSENTIAL JOB FUNCTIONS:

The Operations Manager provides strategic leadership and operational oversight to ensure the effective, efficient, and professional management of both Frog and CWS business units. Reporting to the VP of Operations, this role partners closely with regional managers, and other senior leaders to drive operational excellence, optimize workforce and project performance, and strengthen service delivery across all functions. 

This position plays a critical role in strategic workforce planning, project execution, and cross-departmental coordination. The Operations Manager ensures all projects are delivered safely, on schedule, within scope, and in full compliance with regulatory, environmental, and company standards. Key responsibilities include maximizing labor utilization, enhancing client relationships, and promoting a culture of continuous improvement to advance operational efficiency and minimize environmental impact. 

This is an exceptional opportunity to contribute to meaningful environmental work within a dynamic and growing organization. The Operations Manager will collaborate with management and team leaders to drive innovation, elevate performance, and support the long term success of the business.

BASIC QUALIFICATIONS:

• 6+ years experience as an Operations Manager or in a senior leadership role
• Proven ability to lead multi-disciplinary teams and drive operational excellence 
• Ability to effectively partner with senior leaders, regional managers and field services team members to coordinate and align organizational priorities
• Skilled in identifying operational inefficiencies, implementing process improvements, and driving culture
• Willingness and ability to work long days to meet customer and team members needs
• 6+ years experience in resource allocation, and labor forecasting
• 4+ years experience in high level management
• Strong time management skills
• Experience in corporate safety

PREFERRED SKILLS AND QUALIFICATIONS:

• QSP/QSD/QISP/CGP
• Familiarity with the California industrial general permit
• Previous experience in construction/industrial stormwater a plus
• Dewatering experience 
• Knowledge of BMP installation and management 

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Work is performed primarily in a professional office setting at our Signal Hill location. This role requires frequent interaction with team members, leadership, and operational staff in a typical business office environment. Periodic travel may be required to conduct site walks, visit other Tidal Vision operational facilities, and support field or shop activities.

While performing any field related activity, the Operations Manager must adhere to all applicable safety protocols and may be exposed to varying environmental conditions, including outdoor weather, noise, and active work areas. The position may involve walking on uneven surfaces, standing for extended periods, and navigating operational facilities or project sites as needed.

Licensing & Special Requirements

Incumbent is subject to a criminal background check.

Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.