Server

About the Role:

Jackson's Bistro on beautiful Harbour Island is looking for high energy servers with a glowing personality, a professional appearance, who are guest-driven while striving for excellence. If you are as committed as we are to providing superior service and quality to our guests, we would be excited to see you become a part of our team!


As a Server, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our establishment, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery. Ultimately, your goal is to enhance customer satisfaction and contribute to the overall success of our restaurant.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a restaurant setting.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills for handling transactions and processing payments.

Preferred Qualifications:

• Experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation regulations.
• Familiarity with various cuisines and beverage pairings.
• Ability to work flexible hours, including evenings and weekends.
• Certification in food handling or alcohol service.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take food and drink orders accurately and efficiently.
• Serve food and beverages to guests, ensuring proper presentation and temperature.
• Handle customer inquiries and complaints with professionalism and care.
• Collaborate with kitchen and bar staff to ensure timely service and quality control.

Skills:

The required skills for this position, such as strong communication and interpersonal abilities, are essential for building rapport with guests and ensuring their needs are met. Attention to detail is crucial when taking orders and serving food, as it directly impacts customer satisfaction. Time management skills will help you efficiently juggle multiple tables and tasks during busy shifts. Familiarity with POS systems will streamline the order and payment process, enhancing the overall dining experience. Preferred skills, like knowledge of food safety regulations, will ensure compliance and promote a safe dining environment for both guests and staff.