Event Planning Manager

Organization : Grand Hyatt Scottsdale Resort Overview Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. The resort features dramatic mountain views, water-inspired design, and botanical interactions. Six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage, inviting travelers to deeply connect with the surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. We turn trips into journeys, encounters into experiences, and jobs into careers. Benefits & Perks Opportunities to work around the world with Hyatt Hotels and Resorts Discounted and complimentary hotel room nights Free employee meals in the employee dining hall Free covered parking Medical, dental and vision insurance (full‑time colleagues) Retirement savings plan Excellent training and professional development Tuition and wellness reimbursement, up to \$1,000 a year Employee stock purchase plan Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and many more Our Values Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing Roles and Responsibilities The Event Planning Manager’s primary focus is servicing sales bookings and acting as the liaison between Meeting Planners and the hotel staff. Responsibilities include but are not limited to: Serve as the primary contact for clients after the booking phase, building strong relationships and ensuring all event details are captured and executed. Coordinate internal departments (F&B, Banquets, AV, Rooms, etc.) to ensure seamless delivery of group programs and meetings. Conduct pre‑event meetings, create detailed Banquet Event Orders (BEOs), and manage group resumes. Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction. Maintain accurate event files, timelines, and records in accordance with brand standards. Resolve any event‑related issues with professionalism, urgency, and client focus. Conduct post‑event follow‑ups, contribute to event recap, and service improvement efforts. Qualifications 2+ years of experience in hotel event planning, group services, or conference planning (non‑wedding/social preferred). Strong understanding of meeting space operations, event logistics, and banquet coordination. Exceptional organizational and communication skills. Experience working with Delphi, Opera, or similar systems preferred. Ability to manage multiple events and priorities in a fast‑paced environment. Flexible schedule, including some evenings and weekends as event needs dictate. About the Hiring Process Thank you for expressing interest in joining Hyatt Hotels and Resorts. We will review your application and get back to you within a week of submission. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Proof of eligibility to work in the United States is required, as well as a completed background check. #J-18808-Ljbffr