Desktop Support

About Ascendion Ascendion is an AI-native software engineering disruptor helping businesses innovate faster, smarter, and with greater impact. We partner with enterprise clients across North America, the UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world’s leading brands, solve complex problems and learn new skills, experience the power of transforming digital engineering for Fortune 500 clients, and master your craft with leading training programs and hands‑on experience. About the Role Job Title: Desktop Support Location: Nashville, 37214 Key Responsibilities Provide technical support for Windows 11 operating systems. Support PCs, laptops, and printers. Assist with 365 (Office applications) related issues. Utilize the ticketing system for issue tracking and resolution. Utilize remote tools such as Quick Assist, Teams, and. Support business applications including, LARA, MACS3, QlikSense, Citrix Workspace App, and. Ensure Ethernet / TCP/IP connectivity for network operations. Salary Range The salary for this position is between $40,000 - $50,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Long‑term disability insurance Short‑term disability insurance 5 personal days accrued each calendar year Paid time off benefits meet the paid sick and safe time laws that pertain to the City/State 10‑15 days of paid vacation time 6 paid holidays and 1 floating holiday per calendar year Ascendion Learning Management System #J-18808-Ljbffr Ascendion