Collision Repair Estimator

Waconia 1 Collision & Auto, our family-owned and operated collision repair facility, is seeking an experienced Auto Body Estimator in the Waconia, MN area.

This position offers competitive pay for the right candidate who brings a strong work ethic, attention to detail, and a customer-first mindset. You will be part of a collaborative team focused on delivering 5-Star guest experiences, ensuring safe, high-quality vehicle repairs, and guiding customers confidently through the claims and repair process. The ideal candidate will have experience handling Progressive Insurance claims.

If you're ready to take the next step in your estimating career, we encourage you to submit your resume to schedule an interview.

Position Responsibilities
• Greet customers in a friendly, professional, and welcoming manner
• Manage insurance claims, including documentation, photo estimating, supplements, and communications
• Perform complete repair planning and blueprinting to ensure accurate, efficient repairs
• Collect, verify, and update all customer and vehicle information
• Write accurate estimates using CCC One in compliance with insurance guidelines
• Utilize the ROME management system (training provided if needed)
• Work closely with technicians, parts vendors, and insurance adjusters to ensure timely approvals
• Submit and negotiate supplements effectively and promptly
• Monitor repair progress to ensure cycle-time and quality standards are met
• Clearly document the repair process using computerized notes
• Communicate proactively with customers throughout the entire repair process
• Educate customers on repairs and sell value-added services when appropriate

Requirements
• Experience working insurance claims; Progressive Insurance claims experience strongly preferred
• Strong understanding of DRP procedures and insurance estimating standards
• Experience with the full repair planning / blueprinting process
• Minimum 3 years of collision repair estimating or industry-related customer service experience
• Proficiency with CCC One estimating software
• Ability to manage multiple repairs in a fast-paced environment
• Strong communication, negotiation, and organizational skills
• Valid driver's license with clean driving record
• I-CAR certifications are a plus
• Quality-focused, dependable, and team-oriented mindset

Benefits
• Competitive Pay
• Paid Holidays
• Paid Training & Ongoing Development
• Medical / Dental / Vision Insurance
• No Weekends
• Heated & Air-Conditioned Shop
• Leading-Edge Equipment & Technology