Dental Office Manager

Company Description EndoCare Dental Specialists is a specialty dental practice located in Branford, CT, focused on delivering high-quality endodontic care and an excellent patient experience. The practice combines advanced clinical techniques with a patient-centered approach to ensure comfort, clear communication, and efficient treatment. Team members collaborate closely to support both clinical excellence and smooth office operations. Joining EndoCare Dental Specialists offers the opportunity to work in a professional environment that values integrity, reliability, and continuous improvement.

Role Description The Dental Office Manager is a full-time, on-site role based in Branford, CT, responsible for overseeing daily operations of the practice. This role includes managing patient scheduling, coordinating front desk activities, supervising administrative staff, and ensuring efficient workflow between clinical and administrative teams. The Dental Office Manager handles patient inquiries, billing coordination, insurance verification, and maintains accurate records and reporting. This position also oversees office policies and procedures, supports compliance with regulatory requirements, and helps foster a positive, inclusive, and professional environment for patients and team members.

Qualifications

• Candidates should possess strong Dental Practice Management and Practice Management skills, including experience overseeing daily operations in a dental or healthcare setting.
• Candidates should possess excellent Customer Service and Communication skills to interact effectively with patients, staff, and external partners.
• Candidates should possess a solid understanding of Dental Care workflows to coordinate schedules, support clinical staff, and manage treatment-related administrative tasks.
• Candidates should possess proficiency with dental practice software, scheduling systems, and basic office technologies.
• Candidates should possess strong organizational and problem-solving abilities, with attention to detail and capacity to manage multiple priorities.
• Candidates should possess experience with insurance verification, billing processes, and basic financial reporting; familiarity with compliance and privacy regulations (e.g., HIPAA) is beneficial.
• Candidates should possess prior experience in dental or medical office management; a relevant certificate or degree in healthcare administration, business, or a related field is preferred.