Community Outreach Worker - Herbert Wertheim College of Medicine

About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary The Herbert Wertheim College of Medicine is currently seeking a Community Outreach Worker to join our team of professionals Duties Participates in student educational activities. Assists with the Green Family Foundation (GFF) NeighborhoodHELP courses by providing the interprofessional faculty and student teams status reports and key updates on their assigned households and communities. Travels between the Biscayne Bay Campus and the communities within the work schedule to implement the program's goals and objectives. Documents and submits travel expenses, such as mileage, according to FIU policies and procedures. Assesses eligibility of households through one‑on‑one interviews in the home; provides updated information on resources, such as the Mobile Health Center; and enters visit information and the results in the electronic record system. Identifies the social and medical issues of enrolled household members; provides and documents needed referrals and follow‑up; and motivates households to remain in the program by contacting them every month or every other month depending on applicable protocol. Documents all outreach household interactions and attempted contacts in the electronic record system to communicate with faculty and student teams. Responds to and closes the loop on telephonic and electronic communications related to outreach activities, including internal and external requests for services and information and addressing urgent household and community issues with supervisor. Schedules household visits and maintains outreach calendar. Assists with the implementation of strategies aimed at recruiting households for GFF NeighborhoodHELP. Provides updates on household visits, community events, and outreach activities to the Scheduling Office, Mobile Health Center, Community Advisory Teams, and community partners. Participates in community events, such as health fairs to recruit households and provide community service. Works with communities that speak English, Spanish or Haitian Creole. Performs other related duties are required or as directed. The omission of specific duties do not preclude the supervisor from assigning duties that are logically related to the position. Interacts with minors and/or vulnerable persons within their role in household visits. Collaborates as a member of the NeighborhoodHELP care team to document communications and updates related to household members' interactions with outreach services. Participates in care coordination by working closely with healthcare providers, faculty, and student teams to record relevant clinical and social needs in designated clinical platforms, including the Electronic Medical Record (EMR), Portal, and Health Risk Profile. Assists in identifying and providing appropriate resources, facilitates connections to community health systems, and ensures accurate documentation in all relevant systems. Minimum Qualifications High school diploma or GED and 4 years of office or related experience coordinating functions of an office or department. Desired Qualifications Bilingual English/Spanish or English/Creole. Community Health Worker (CHW) Certification Preferred But Not Required Job Category Staff Advertised Salary $38,000-$40,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements Drug Screening Fingerprinting Check Research Expanded Background Check How To Claim Vet Preference Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows: Veterans with a VA service‑connected disability Spouses of veterans with permanent and total service‑connected disability Honorably discharged veterans with wartime service. Unmarried widow or widower of a veteran who died as a result of a service‑connected disability A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal. Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification. 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