End-User Computing Specialist 2 (Tier 2 IT Support)
TEEMA
Job Description
Job Description
End-User Computing Specialist 2 (Tier 2 IT Support)
Location: Twin Falls, ID (In-field position requiring travel throughout the Magic Valley region) - must have valid driver's license and vehicle to use when a company vehicle is not available
Contract Duration: 12 Months (August 2026 – August 2027) with expected extensions or conversion
Role Overview
We are partnering with a premier regional healthcare system to hire a Tier 2 End-User Computing Specialist. In this role, you will provide accurate, timely, and creative solutions to moderate and complex computer, telecom, and networking issues to ensure end-user productivity. This is a dynamic, in-field role supporting a variety of End-User Computing specialty areas, including Communication, Desktop, Network, Infrastructure, Print, Audio-Visual, and Integration systems.
Key Responsibilities
- Tier 2 Resolution: Act as a second-level escalation resource to recognize, research, isolate, and resolve technical information systems issues.
- Restorative Maintenance: Perform necessary repairs and maintenance either remotely or on-site at the end-user's location.
- Hardware & Infrastructure: Provide general maintenance and ongoing support for IT hardware and infrastructure.
- System Improvement: Recommend systems modifications to proactively reduce user issues and improve overall performance.
- Advanced Troubleshooting: Respond to situations where standard procedures have failed in isolating or fixing problem equipment, software installations, or configuration changes.
- Cross-Functional Collaboration: Partner with other Tier 2 and higher support personnel (Engineering, Application, System Administrators, Infrastructure, etc.) for specialized services, repairs, and training.
- Documentation: Maintain accurate data regarding end-user issues within the tracking system, adhering strictly to IT policies and standards.
- Escalation: Handle basic to moderately complex issues independently, referring highly complex problems to higher-level staff when necessary.
Qualifications & Requirements
- Experience: Minimum of 3 years of applicable IT support experience required (relevant education may be considered in lieu of experience).
- Working Environment: The chosen candidate will work inside healthcare and hospital environments, which may involve occasional patient contact.
- Travel & Transportation: This is an in-field position requiring travel throughout the Magic Valley sites. Occasional overnight travel outside the Wood River area may be required.
- Vehicle: Must possess reliable transportation available for use during all shifts (mileage reimbursement is provided).
- Soft Skills: Must be highly customer service-oriented with strong communication skills and the ability to explain technical concepts to non-technical users.
Interview Process:
- 1st Interview: Virtual
- 2nd Interview: As needed
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the End-User Computing Specialist 2 (Tier 2 IT Support) in Twin Falls, ID vacancy
- ...looking for a skilled Mechanical Maintenance Specialist to work at our Idaho Falls warehouse... ...of machines and equipment at beginning and end of shifts Trouble Shooting Problems with... ...Bilingual Spanish skills highly desired ~2 Years of related experience in a Fresh Potato...SuggestedFull timeLocal areaImmediate startShift work
- ...vehicle each day. Report vehicle maintenance needs immediately to store manager. Ensure fuel tank is filled, lock and secure vehicle at end of day’s business. Drive safely and defensively. Clock in/out according to company policy. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/...SuggestedLocal areaImmediate startFlexible hours
Dormont Manufacturing Company
Twin Falls, ID2 days ago $17.3 - $21.62 per hour
...other visitors. Implement and support library programs that meet... ...front desk duties including computer usage by patrons, registering... ...return to proper places by the end of the business day. Answer... ...Provide suggestions to the Youth Specialist, Director, and Staff Lead for...SuggestedTemporary workPart timeWork at officeLocal areaImmediate startAfternoon shift- ...matters related to health and safety programs. Working knowledge of computer applications such as word processing, spreadsheet or... ...simultaneously. Willing to travel regularly within the Mountain Region to support projects and material producing facilities. Available to work...SuggestedWork at officeNight shiftWeekend work
$71.41k - $107.11k
...Qualifications B.S. or B.A. in Engineering – required Fundamentals of Engineering Exam Pass and Engineer in Training certification – preferred 1–2 years related experience in a leadership/management position – preferred Demonstrated interpersonal and communication skills –...SuggestedFull timeInternshipWork at officeLocal areaFlexible hoursLamb Weston
Twin Falls, ID4 days ago- ...and store toys and materials to ensure order in Kids Club area. Support children's emotional and social development, encouraging understanding... ...-concepts. Job Qualifications: Must have high school diploma or 2 years prior work experience in a daycare/childcare environment...Work experience placement
- ...generations. With the combined service and support of over 1200 employees across 31 different... ...at parts counter, phone or e¬mail. 2. Research customers’ requests and needs where... ...part(s) is in stock produce invoice from computer system. If not in stock and customer wants...Local areaShift work
Kenworth Sales
Jerome, ID4 days ago $850 - $1,200 per week
...Lawn Specialist 3785 N 3381 E, Kimberly, Idaho 83341 TruGreen accepts applications on... ...Career advancement opportunities ~ Supportive team culture ~ Work outdoors, stay active... ...bottom half of the pay range. The upper end of the range will generally be reserved...Hourly payLocal areaTruGreen Limited Partnership
Kimberly, ID3 days ago- ...ESSENTIAL JOB FUNCTIONS The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...immediately. Ensure fuel tank is filled and lock and secure vehicle at end of day's business. Clock in/out according to company policy....Local areaImmediate startFlexible hours
O'Reilly Automotive Stores
Jerome, ID2 days ago - ...The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and... ...immediately. Ensure fuel tank is filled and lock and secure vehicle at end of day's business. Clock in/out according to company policy....Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Jerome, ID1 day ago - ...will conduct virtual consultations, cultivate client relationships, and handle related administrative tasks. The role provides a supportive environment with mentorship and training, where your performance directly influences your advancement opportunities. #J-18808-LjbffrRemote workWork from homeFlexible hours
AO Garcia Agency
Twin Falls, ID1 day ago - ...of Biomedical Equipment Technology. Similar Career Fields Include: Paramedic, Emergency Medical Technician, Health Education Specialist. About Our Organization The U.S. Army offers a variety of possibilities for to discover your true potential - whether...Contract workRelocation packageFlexible hours
US Army
Twin Falls, ID1 day ago - Hearing Center Manager Responsible for overseeing employees and directing operations of the Hearing Center and other areas of the warehouse. Addresses personnel issues and oversees tasks performed by employees. Participates in Licensed Hearing Aid Dispenser duties. ...Full timeApprenticeshipWork at office
- ...and expertise to help athletes find the right equipment and elevate their performance in golf. As a Specialist - Golf , you will deliver personalized service, support service execution, and drive sales through strong product knowledge. Help create an elevated athlete...
- ...Culinary Specialist Job Overview We are in search of aspiring culinary enthusiasts eager to acquire the essential skills needed for success across various culinary domains. In this role, you will be equipped with the expertise to nourish the organization through...Contract workRelocation packageFlexible hours
U.S. Army Reserves
Twin Falls, ID9 hours ago - ...Associate The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing... ...manage inventory in a fast-paced environment Comfort with computers and parts-management software Attention to detail and...Local area
Bish's RV, Inc.
Twin Falls, ID1 day ago $850 - $1,200 per week
...E, Kimberly, Idaho 83341 Overview As a Residential Lawn Care Specialist, you are both a skilled technician and a turf whisperer, breathing... ...performance expectations). Career advancement opportunities. Supportive team culture. Work outdoors, stay active, and make an impact...Hourly payTruGreen
Kimberly, ID3 days ago$18.07 - $22.59 per hour
...Police-Animal Control Specialist Rate of Pay: $18.07 - $22.59 Status: Until filled, first review June 16, 2026 Application must be completed to be considered for this role. General Statement of Duties The City of Jerome is a dynamic organization that positively affects...Night shiftWeekend workCity-of-Jerome,-I
Jerome, ID3 days ago- ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...Local areaFlexible hours
O'Reilly Auto Parts
Kimberly, ID3 days ago $15 per hour
...Description Join the team at Twin Falls Subaru as a Trade Up Specialist, where you'll play a key role in helping customers find the... ...and condition. Collaborate with sales and finance teams to support trade-up sales processes. Communicate clearly with customers...Bi-weekly payHourly pay- Walmart Stores | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 252 Cheney Drive West | Responsibilities: Fill and dispense online orders; Locate, prepare, and package merchandise with accuracy; Make product substitutions...Immediate start
Wal-Mart Stores , Inc.
Twin Falls, ID1 day ago - ...Job Description We’re hiring Mission Specialists —technical problem solvers with deep Networking... ...problems. You’ll bring strong core IT skills, and we’ll train you across Software Quality Assurance (QA) , Technical Support , and Customer Relationship Management...Hourly payRelocation
- Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Position Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location...ApprenticeshipFlexible hours
Gold's Gym International, Inc.
Twin Falls, ID19 hours ago $15 - $28 per hour
Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...Hourly payMinimum wageFull timeTemporary workPart timeShift workWalmart
Twin Falls, ID19 hours ago- Walmart Stores | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 252 Cheney Drive West | Responsibilities: Change oil, tires, and other general maintenance; Ensure customers have a great first and last impression; Become ...Immediate start
Wal-Mart Stores , Inc.
Twin Falls, ID4 days ago - ...quite this beautiful. General Summary & Scope The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished...Work experience placementLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- Job Description Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position ...
$15 - $28 per hour
Hourly Wage The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Hourly Wage: $15 - $28 per hour Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums...Hourly payMinimum wageFull timeTemporary workPart timeShift work$15 - $28 per hour
...Available Shifts Mid-Shift, Closing Location Walmart Supercenter #2831, 2680 S LINCOLN AVE, JEROME, ID, 83338, US Job Overview Front End Checkout associates run our registers. They smile, greet and thank customers, ring up items, process payments, and keep a positive attitude...Hourly payMinimum wageFull timeTemporary workPart timeShift work- Description About Us Nestled near Idaho’s stunning Sawtooth region, our growing small animal practice is proud to serve the Magic Valley community. Our fast-paced hospital combines a welcoming, community-focused environment with evolving medical capabilities, including...Relocation package
Skyline Pet
Jerome, ID1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to End-User Computing Specialist 2 (Tier 2 IT Support). Be the first to apply!
Related searches
- amazon specialist Twin Falls, ID
- specialist Twin Falls, ID
- infection control specialist Twin Falls, ID
- writing specialist Twin Falls, ID
- governance specialist Twin Falls, ID
- bank reconciliation specialist Twin Falls, ID
- consulting specialist Twin Falls, ID
- drug safety specialist Twin Falls, ID
- lighting specialist Twin Falls, ID
- registration specialist Twin Falls, ID