Information Systems Manager

Salary : $100,934.03 - $161,090.90 Annually
Location : Aviation Administration - Terminal 4, 320 Terminal Drive Suite 200, Fort Lauderdale, FL 33315, FL
Job Type: Full-Time
Job Number: 1414402
Department: Avi Airport Ops Info Sys App
Opening Date: 07/24/2026
Closing Date: 8/7/2026 5:00 PM Eastern
Position Hiring Range: $100,934.03 - $142,141.49
Note:: The starting rate of pay will be within the Position Hiring Range indicated above based on qualifications and/or experience that exceed the minimum qualification requirements. The full salary range (annually or hourly) of this job class also displays above.
Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
International Degree Verification: International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE) Candidates are responsible for all evaluation expenses. Completed evaluations do not guarantee employment and are subject to approval by Broward County Human Resources.


REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking a qualified candidates for the position of Information Systems Manager in the Aviation Information Technology Applications Division.
2026 Be nefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year
This Job Announcement will remain open until a sufficient number of applications are received.
This position will manage the Application Services Section of the Information Technology Division at the Broward County Aviation Department. The qualified candidate will be an innovative technical individual with the ability to lead projects, work with other teams and communicate effectively while fostering strong productive relationships and optimizing work processes. This working manager position will be responsible for ensuring that our application and reporting systems are implemented and maintained to meet the needs of our organization. Collaborate with stakeholders to gather requirements, define project scopes, goals, and deliverables. Monitor and manage application performance, availability, and security, identifying and resolving issues in a timely manner. The qualified candidate will stay up to date with industry trends and best practices within the airport and government community, driving continuous improvement within the team. Utilize effective communication and collaboration to manage vendor relationships, including contract oversight, performance evaluation, and issue resolution. In addition, this role will participate in the Change Control Process, IT Incident Response and Disaster Recovery/COOP and serves as the IT Security Vulnerability Remediation Liaison to our vendor managed applications.

Establishes priorities, sets deadlines, and provides leadership in the development and maintenance of systems and in the resolution of operational issues with enterprise business applications, through coordination with technical staff, user agencies, and vendors.

Directs and participates in the design, development, and implementation of computer based and other systems; determines the feasibility of installing or converting work systems and processes for electronic data processing or other needs.

Assigns, coordinates, and supervises staff in operational maintenance and support activities and provides project management oversight and guidance to assigned staff; organizes diverse technical teams for upgrades, release planning, data migration, and other operational and project activities.

Researches technical issues and provides solutions; makes technological recommendations for improvements; evaluates office data processing needs and proposals and assesses project feasibility and requirements, including cost-benefit analysis.

Consults with the Division Director, management, and staff to assess the Division's computing needs and systems requirements; reviews and approves systems, designs, and program adequacy; directs the evaluation of new data processing technical developments in hardware, software and/or application development; researches new technologies, tools and trends and recommends equipment and program modifications deemed feasible.

Provides leadership to develop technology solutions for process improvement, efficiency and cost-savings.

Directs the professional development and training of staff; assigns staff to application development, operational maintenance and support activities, and monitors progress; performs administrative duties such as performance evaluations for subordinates, one-on-one progress meetings, team meetings, coaching, and mentoring technical staff.

Performs related work as assigned. General Description
Establishes, maintains and communicates IT (information technology) procedures, policies, standards and strategic direction related to technical work and data processing systems activities, including systems analysis and programming for a division.

Works under administrative supervision, developing and implementing programs within organizational policies, and reports major activities to executive level administrators through conferences and reports.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in planning, managing and implementing information system solutions or closely related experience including two (2) years supervisory experience.
Special Certifications and Licenses
May require possession of or eligibility to obtain basic FCIC/NCIC (Florida/National Crime Information Center) certification depending upon area of assignment.
Preferred skills:
Masters Degree
Doctorate Degree
Project Management Professional (PMP) Certification
ITIL or Lean Six Sigma Certification
Microsoft Azure Certification
Power BI Data Analyst Certification
Microsoft 365 Certification
Minimum two (2) years of experience working with Microsoft Power BI Reporting
Minimum two (2) years of experience working with Microsoft Sharepoint
Minimum two (2) years of experience working with airport specific applications

Possess and maintain a Florida Class E Driver's License based on area of assignment. Additional Information:

Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).
All candidates must complete an extensive work history verification and criminal background check, including fingerprinting and all other information as required by the Federal Aviation Administration.

SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.


Establishes priorities, sets deadlines, and provides leadership in the development and maintenance of systems and in the resolution of operational issues with enterprise business applications, through coordination with technical staff, user agencies, and vendors.


Directs and participates in the design, development, and implementation of computer based and other systems; determines the feasibility of installing or converting work systems and processes for electronic data processing or other needs.


Assigns, coordinates, and supervises staff in operational maintenance and support activities and provides project management oversight and guidance to assigned staff; organizes diverse technical teams for upgrades, release planning, data migration, and other operational and project activities.


Researches technical issues and provides solutions; makes technological recommendations for improvements; evaluates office data processing needs and proposals and assesses project feasibility and requirements, including cost-benefit analysis.


Consults with the Division Director, management, and staff to assess the Division's computing needs and systems requirements; reviews and approves systems, designs, and program adequacy; directs the evaluation of new data processing technical developments in hardware, software and/or application development; researches new technologies, tools and trends and recommends equipment and program modifications deemed feasible.


Provides leadership to develop technology solutions for process improvement, efficiency and cost-savings.


Directs the professional development and training of staff; assigns staff to application development, operational maintenance and support activities, and monitors progress; performs administrative duties such as performance evaluations for subordinates, one-on-one progress meetings, team meetings, coaching, and mentoring technical staff.


Performs related work as assigned.

Competencies

• Tech Savvy :
  Anticipates and adopts innovations in business-building digital and technology applications. Ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.
• Manages Complexity :
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Decision Quality :
  Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
• Directs Work :
  Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
• Plans and Aligns :
  Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Optimizes Work Processes :
  Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
• Ensures Accountability :
  Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Communicates Effectively :
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
• Courage :
  Steps up to address difficult issues, saying what needs to be said. Addresses tough organizational issues and disagreements in a direct manner; guides others on how to stand up for their beliefs in the face of adversity. Can push back and say "no" when needed.

WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.


Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.


None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies©.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright © 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at View phone number on click.appcast.io or email to make an accommodation request.
County-wide Emergency Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of County-paid life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Employees who are hired into a full-time, or part-time position working 20 hours per week, are considered benefits-eligible. Benefits become effective on the first of the month following 30 days of employment.
01


What is the highest level of education you have obtained in Computer Science

• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree

02


How many years of experience

• 8 or more years
• 6 - 7 years
• 4 - 5 years
• Less than 4 years

03


Do you currently have or will obtain a Florida Class E license if offer is accepted

• Yes
• No

04


Do you have at least 2 years of supervisory experience? Please relay at which company you had supervisory experience?
05


Please relay what your degree is in.
06


Describe your approach to application portfolio management and how you align it with business goals.
07


How do you evaluate new technologies for the application stack, and what is your process for recommending software purchases?
08


What is your experience with cloud migration, modernization, or managing large-scale, enterprise-wide software implementations?
09


How do you ensure application security and compliance with industry standards?
10


How do you prioritize competing demands for application resources from different stakeholders?
11


Describe a time you had to implement an unpopular technology change. How did you manage user adoption?
12


Give an example of how you have mentored or coached team members to improve their technical skills.
Required Question