Office & Operations Admin Specialist

About SHEIN

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

About the Position

Position Overview

We are seeking a detail-oriented and proactive Office & Operations Coordinator to serve as the backbone of our day-to-day office operations. This role is ideal for someone who enjoys creating a welcoming and efficient workplace, thrives in a fast-paced environment, and takes pride in supporting both people and processes This position will require wearing many hats-including general office operations, supporting administrative and employee initiatives, managing events and logistics, and helping ensure our team has the tools and resources needed to do their best work. This role requires excellent organizational and communication skills, dependability, problem solving, a strong sense of responsibility, and the ability to thrive in a fast-paced environment.

Job Responsibilities

• Manage day-to-day office operations and maintain a professional, organized, and welcoming office environment

• Coordinate office vendors, maintenance requests, supplies, kitchen/snack inventory, and workplace logistics

• Provide flexible administrative support across teams, including document preparation, coordination, recordkeeping, and data management

• Maintain and organize company records, databases, templates, and administrative documentation

• Support employee onboarding, office setup, and general administrative processes

• Coordinate company events, meetings, training, and team activities including managing location and catering logistics

• Proactively identify operational needs, initiate tasks independently, and support process improvements across the organization

• Provide flexible administrative and operational support across teams in a fast-paced, collaborative environment

• Familiarity with administrative workflows and proficiency in administrative skills

• Understanding of a sense of urgency and is a self-starter

• Strong organizational skills with the ability to manage multiple priorities, deadlines, and shifting responsibilities in a fast-paced environment

• Excellent written and verbal communication skills with strong attention to detail and follow-through

• Ability to handle high-pressure situations with composure.

• High flexibility and adeptness at managing emergencies.

• Ability to take direction from multiple team members and stakeholders while remaining organized and responsive

• Reliable, resourceful, and solution-oriented with strong problem-solving skills

• Experience coordinating vendors, office operations, workplace logistics, or company events

• Comfortable learning and navigating new software systems, platforms, and administrative tools as company needs evolve

• Ability to maintain professionalism and discretion while supporting leadership and internal teams

• Project management experience is preferred.

• This role requires full-time onsite presence in our Bellevue office

Benefits & Culture

• Healthcare (medical, dental, vision, prescription drugs)

• Health Savings Account with Employer Funding

• Flexible Spending Accounts (Healthcare and Dependent care)

• Company-Paid Basic Life/AD&D insurance

• Company-Paid Short-Term and Long-Term Disability

• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)

• Employee Assistance Program

• Business Travel Accident Insurance

• 401(k) Savings Plan with discretionary company match and access to a financial advisor

• Vacation, paid holidays, floating holiday and sick days

• Employee discounts

• Free weekly catered lunch

• Dog-friendly office (available at select locations)

• Free gym access (available at select locations)

• Free swag giveaways

• Annual Holiday Party

• Invitations to pop-ups and other company events

• Complimentary daily office snacks and beverage