Account Manager

Account Manager Location: Manor, Texas (Client Site) Time Type: Full Time Job Summary The Account Manager is responsible for managing and growing client relationships on one or more accounts. They provide client and project team leadership, develop mid‑senior level client relationships, and serve as a trusted advisor. They lead a Critical Mass project team, partner with a specific vertical client set, and are responsible for client satisfaction, account revenue growth, and overall business profitability in services delivery. Duties & Responsibilities Manage account relationships with select client organization(s) Ensure success and satisfaction of individual client relationships Grow client relationships in terms of revenue generated and account profitability Develop position as confidante with senior managers within client organization Build new relationships with senior managers within client organization Maintain client satisfaction, targeting 100% client reference-ability Sell the complete range of company’s services Create opportunities for deeper collaboration and interaction, reinforcing the client's status as an innovative participant in the creation of cutting‑edge solutions Provide leadership, support, and ongoing guidance to members of the project team Serve as company conduit and internal champion for client initiatives Provide company's internal teams with appropriate insight into client's strategic business initiatives Maintain current knowledge of industry structure, trends, initiatives, and issues Understand best practices and solutions across functions Understand marketplace dynamics and key players Oversee the development of detailed proposals and statements of work with the support of core team members Proactively sell and manage customer expectations, and communicate project and profit risks to company team and client Educational Background / Work Experience Bachelor's degree or higher in business, marketing, communications, e‑business engineering, or computer science 5 years of Account Management experience in Internet Marketing, Advertising, or Management Consulting Relevant industry experience in Technology, Automotive, Retail, Travel & Hospitality, Financial Services, or Consumer Goods Demonstrated understanding of Customer Relationship Management, Content Management, Analytics, Digital Marketing, eCommerce, and Internet Technologies Skills & Competencies Expertise in managing fiduciary relationships including pricing, margins, discounting, cost factors, etc. Knowledge of programs, projects and knowledge management processes and toolsets Relationship management skills; proven negotiation and leadership abilities Motivated self‑starter capable of working in a client environment with a remote team Excellent written and oral communication, including outstanding presentation skills Comprehensive knowledge of e‑business issues and strong working knowledge of third‑party solution providers Excellent interpersonal skills with consensus building and team‑building, plus strong problem‑solving skills in program and account management Ability to handle multiple tasks simultaneously Team orientation, especially when working with remote or decentralized teams Compensation Expected base pay range: $84,000 – $95,000 annually. Employment Terms DSV Air & Sea Inc. employees are hired for an undefined period of time as "at‑will" employees. An employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate his/her employment at any time (except if employed in Montana, where termination requires just cause). Benefits Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr