Director of Information Technology

A bit about us:

Founded nearly a decade ago and based in the West Palm Beach area, we are a growing health and wellness organization focused on developing innovative nutritional products and solutions that support foundational health. We operate with an in-house research and scientific focus and continue to invest heavily in technology, business systems, cybersecurity, and scalable infrastructure as we grow. With approximately 85 employees, we offer the opportunity to work within a smaller, fast-moving organization where technology plays a critical role in supporting our employees, professional partners, customers, and future growth.

Why join us?

• Equity Opportunity: Eligible for equity based on tenure and performance
• Hybrid Schedule: Work from home Monday and Friday; onsite Tuesday-Thursday
• Executive Visibility: Serve as the senior technology leader and partner directly with executive leadership
• High-Impact Role: Own IT strategy, infrastructure, cybersecurity, applications, vendors, and technology projects
• Hands-On Leadership: Opportunity to establish strategy while remaining involved in technology implementation and problem-solving
• Growth Environment: Help build and scale the technology environment for an approximately 85-person organization

Job Details

Key Responsibilities & Duties

• Develop and execute the overall IT strategy, technology roadmap, policies, and infrastructure plans
• Lead day-to-day IT operations supporting approximately 85 employees
• Manage networks, cloud infrastructure, endpoints, telecommunications, collaboration tools, and business applications
• Lead cybersecurity, data protection, access controls, endpoint security, vulnerability management, incident response, backup, and disaster recovery
• Establish IT policies, procedures, documentation, technology standards, and business continuity plans
• Manage MSPs, consultants, software vendors, telecommunications providers, and professional services partners
• Negotiate vendor contracts, manage SLAs, monitor vendor performance, and control technology costs
• Oversee implementation, integration, administration, and optimization of SaaS and business applications
• Partner with Finance, Operations, HR, Sales, Marketing, Customer Service, and executive leadership on technology initiatives
• Manage employee technology onboarding/offboarding, hardware, applications, permissions, identity management, and security access
• Lead system implementations, migrations, integrations, automation initiatives, infrastructure upgrades, and process improvements
• Manage hardware, software, licensing, and technology asset inventories
• Develop and manage IT operating and capital budgets
• Evaluate emerging technologies, including AI and automation tools
• Develop KPIs around cybersecurity, system availability, IT support, project delivery, vendors, and technology spending
• Serve as the primary escalation point for complex IT and systems issues

Qualifications - Needed

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Technology, or related field preferred
• 8+ years of progressive IT experience, including IT operations, infrastructure, systems, or technology leadership
• 3+ years of IT leadership or management experience preferred
• Experience supporting a small to mid-sized organization, preferably within a professional services or similarly fast-paced environment
• Proven ability to function as both a strategic IT leader and hands-on technology professional
• Strong experience managing IT vendors, MSPs, consultants, and professional services providers
• Strong experience with Microsoft 365 and/or Google Workspace
• Strong background in cloud applications, networking, endpoint management, identity and access management, and cybersecurity
• Working knowledge of SSO, MFA, MDM, endpoint protection, firewalls, backup, and disaster recovery
• Experience administering and integrating SaaS applications
• Experience managing IT budgets, software licensing, vendor agreements, renewals, and technology procurement
• Proven ability to lead system implementations, migrations, upgrades, integrations, and cross-functional technology projects
• Strong knowledge of IT governance, security policies, business continuity, documentation, and disaster recovery

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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