Field Service Engineer, GCB [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Engineer, GCB based in the United States.

This role offers the opportunity to work at the forefront of power systems and industrial energy solutions, delivering hands-on technical expertise in both field and remote environments. You will be responsible for supporting complex electrical and mechanical systems, ensuring reliable installation, maintenance, and repair of critical equipment. Acting as a key technical representative in the field, you will directly contribute to operational performance, customer satisfaction, and system reliability. The position combines troubleshooting, customer engagement, and project leadership within a highly technical and safety-driven environment. You will work closely with customers to anticipate needs, resolve issues, and identify opportunities for service improvement and innovation. This is a dynamic, travel-involved role suited for a problem-solver who thrives in complex industrial settings.

Accountabilities:

• Deliver advanced field service operations including installation, maintenance, testing, troubleshooting, and repair of electrical and mechanical power systems, ensuring high reliability and compliance with safety standards.
• Diagnose and resolve complex equipment failures in substation and high-voltage environments, applying technical expertise to prevent recurring issues and minimize downtime.
• Provide on-site and remote customer support, ensuring clear communication, rapid response to technical issues, and strong alignment with customer operational needs.
• Lead and coordinate field service activities and projects, including planning, execution, documentation, and technical guidance for less experienced team members when required.
• Identify opportunities for service enhancements, product improvements, and potential business development based on direct customer interaction and field insights.
• Maintain accurate reporting, documentation, and use of digital tools to track service activities, analyze performance, and support continuous improvement initiatives.

Requirements:

• 5+ years of experience in technical field service roles, ideally within power systems, electrical infrastructure, or industrial mechanical environments.
• Strong mechanical and electrical aptitude with hands-on experience in substation equipment, high-voltage systems, and electrical testing procedures.
• Technical education in electrical or mechanical engineering, industrial mechanics, or a related field (degree preferred but not always required with equivalent experience).
• Proficiency with diagnostic tools and standard software such as MS Word, Excel, Outlook, and field service or testing applications.
• Strong problem-solving skills with the ability to work independently in complex, high-pressure field environments.
• Excellent communication and customer-facing skills, with a collaborative and solution-oriented mindset.
• Valid US driver’s license and eligibility to travel across the United States, Canada, and Mexico as required.

Benefits:

• Competitive salary package aligned with experience and technical expertise
• Comprehensive health coverage including medical, dental, and vision insurance
• 401(k) retirement plan with company matching contributions
• Life, disability, and financial protection insurance programs
• Paid vacation, holidays, and enhanced leave programs (parental, medical, and military leave)
• Family support benefits including adoption assistance and personal care resources
• Tuition reimbursement and access to continuous learning platforms
• Employee engagement programs and development opportunities

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.