IT Support Specialist

IT Support SpecialistOur client located in Houston, TX has a need for a IT Support Specialist on a contract to hire basis. Healthcare Industry Team Culture Growing IT Support Specialist Role: Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You will collaborate closely with the Business Development team to assist with client management, including scheduling, communication, and analytics. Generate reports and analyze data using Power Bi and Excel Support Business Development in managing new, existing, and potential clients Handle follow-up requirements from Business Development discussions and meetings Proactively schedule monthly requirements with each client, such as reports and agendas Update project management software with client communications, deliverables, and requests Track deliverables and meet deadlines Assist with client collection analysis, exclusions, and special projects Follow through on client requests in a timely manner, utilizing internal partners as needed Run and review client analytics to identify areas of success and opportunities for improvement Create communication opportunities to assist Client Services with client outreach Stay updated on potential new clients and track progress in project management software Streamline new client onboarding process and hand-off from Business Development Assist with coordinating business discussions on recoveries with providers requiring Client Services assistance Communicate proactively on any issues or challenges related to Business Development or client meetings Manage security badges, programming, enrolling, replacing, maintaining and troubleshooting our badge system Provide support to team to resolve equipment issues and enter trouble tickets when issues ariseIT Support Specialist Background Profile: Bachelor's Degree highly preferred 3+ years experience as an IT support specialist or similar role Proficiency in Power Bi preferred, advanced Excel skills required Strong organizational and time management skills Excellent communication and interpersonal skills Ability to analyze data and generate meaningful insights Proactive and self-motivated approach to work Previous experience in a similar role is an advantageFeatures and Benefits: Medical, Dental, Vision Paid Time off and holiday pay Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.