Field Support Technician- TOT
Black Box
Field Support Technician
As a Field Support Technician, you'll get hands-on experience while supporting essential low-voltage and network infrastructure projects across the country:
- Install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems.
- Learn how to read blueprints, schematics, and technical documentation.
- Work with industry-standard tools and testing equipment.
- Build expertise in cabling, networking fundamentals, and system integration.
- Partner with experienced technicians who will help you develop your technical abilities.
- Deliver excellent service while representing Black Box at customer sites.
- Follow all safety protocols and industry standards on each project.
We're looking for early-career talent with strong potentialnot years of experience:
- Recent vocational/technical training OR strong interest in technology, electronics, or mechanical work.
- Curiosity and willingness to learn new tools, systems, and installation techniques.
- Solid problem-solving skills and attention to detail.
- Ability to work both independently and within a high-performing team.
- A positive attitude and motivation to build a long-term technical career.
- Bonus: Basic knowledge of networking, construction principles, or low-voltage systems is helpful, but not required.
Career Growth Start in the field and grow into advanced technical, project leadership, or supervisory roles.
Training & Mentorship Hands-on learning from seasoned industry professionals, plus opportunities to earn certifications.
Team-Focused Culture Join a supportive, collaborative group that values development and continuous learning.
Meaningful Work Help build secure, connected environments that power businesses and communities nationwide.
Job Type: Full-time Hours: 40 hours/week + overtime as needed (project dependent) Travel: 100% (Required)
- 401(k) + matching
- Health, dental, and vision insurance
- Health Savings Account & Flexible Spending Account
- Paid time off
- Employee discounts
- Career development opportunities
Relocation: Plano, TX (75093) Relocation before start date preferred.
If you're ready to jumpstart your career in technology and want a role where you learn by doing, we'd love to meet you. Apply today and take the first step toward a high-growth future in the tech infrastructure industry.
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