Store Manager

At Hot Topic, we7re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We7re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You 27ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You 27ll be a retail maverick that can handle anything that comes your way. You 27ll be a believer in developing talent and providing the best customer service in the mall. In short, you 27re a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You2re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you2ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night2s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You2ve got the keys to the kingdom, and you2re not afraid to use them! You2re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you2ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you2re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you2ve led teams to success and want to experience more of it. You2ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds #J-18808-Ljbffr