Client Relationship Specialist

Job Description

Job Description

We don't need gutter experts—we need great communicators.

At Ken's Gutters, we believe people do business with people they trust.
That's why we're looking for someone who enjoys talking to people, building relationships, and creating opportunities through great conversations.

You don't need experience in the gutter industry.
You don't even need a sales background.
If you're an excellent communicator, coachable, and enjoy speaking with people on the phone, we'll teach you everything else.

What You'll Do

As a Client Relationship Specialist, you'll build relationships with property managers across the country and help them find the right commercial maintenance solutions for their properties.

Using our proven script and sales process, you'll:

• Make 150+ outbound calls each day.
  
• Build rapport with property managers and office staff.
  
• Navigate gatekeepers and confidently reach decision-makers.
  
• Ask thoughtful questions to uncover customer needs.
  
• Gather pricing information and identify opportunities.
  
• Follow up consistently to keep projects moving.
  
• Maintain detailed notes in our CRM.
  

This role is about communication, consistency, and relationship building—not high-pressure sales.

Who Succeeds Here?

People who naturally enjoy talking to others.
People who stay positive after hearing "not today."
People who don't mind picking up the phone again.
People who are curious, organized, and determined to improve every day.

Experience in customer service, hospitality, recruiting, banking, insurance, retail leadership, collections, or call centers is highly valued.

What We Offer

• $25/hour base pay.
  
• Uncapped commission.
  
• On-target earnings of $120,000+ annually.
  
• Warm leads—no cold prospecting.
  
• A proven script and structured training.
  
• Continuous coaching and support.
  
• Career growth with a rapidly expanding company.
  

This Role Is a Great Fit If...
✔ People tell you you're easy to talk to.
✔ You enjoy solving problems and helping customers.
✔ You're confident speaking on the phone all day.
✔ You like having goals to work toward.
✔ You're coachable and eager to learn.

We don't expect you to know our business on Day One.
We simply want someone with the right attitude, strong communication skills, and the drive to succeed.
If that sounds like you, we'd love to hear from you.