General Manager

We are currently seeking a dedicated and hard-working General Manager or Assistant General Managers. The ideal candidate should have a strong customer service focus, passion, compassion, and a deep sense of responsibility for food safety concerns and record keeping. This individual should be willing and able to work nights and weekends, and must be driven to achieve goals, including meeting expectations for food cost, labor costs, speed of service, and sales growth. A key aspect of this role is maintaining a balance between speed of service and order accuracy, demonstrating excellent customer service skills, and fostering relationships with staff members. Responsibilities encompass administration, shift management, production, culture & service, inventory, talent management, scheduling & labor, and maintenance & cleaning. The General Manager leads the entire team, overseeing all aspects of the restaurant and ensuring its overall success. Alongside team leadership, the GM is responsible for talent management, financial results, and product control, while fostering a safe and motivating environment for the team.

Job Highlights:

• High school diploma or equivalent required.

• 5+ years of experience in the restaurant industry.

• Minimum of 3 years of management experience in the restaurant or a similar industry, including at least 1 year in a General

Manager role.

Responsibilities:

• Oversee all restaurant operations, ensuring the highest standards of food quality and creating a friendly and welcoming

atmosphere.

• Develop relationships with employees, customers, and the local community.

• Focus on areas such as Culture, Care, Communication, Controls, Coaching, Customer Experience, and Community

Involvement.

• Staffing and training of restaurant personnel.

• Inventory management.

• Ensure financial success by achieving set targets.

• Uphold and promote our culture and mission.

• Handle staff termination and disciplinary actions.

• Develop leaders within the restaurant.

Benefits and Perks:

• Competitive Pay.

• Employee Benefits.

• Free Meals.

• Paid Time Off.

• 401k available

The General Manager is dedicated to providing Fellowship and Fresh Chicken to our customers while fostering a positive environment for our employees. If you’re enthusiastic, responsible, and ready to take on the role of General Manager or Assistant General Manager, we’d love to hear from you.

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.