Sales Associate/Front Desk Lead

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Sales Associate KidsUnited | Gilbert & Chandler, AZ

Help Families Discover a Love for Sports. Build a Career You'll Love.

At KidsUnited, we're more than a youth sports company—we're building confidence, developing character, and creating unforgettable experiences for children ages 18 months to 9 years through fun, engaging soccer-based programs.

We're looking for an energetic, outgoing, and motivated Sales Associate who loves connecting with people and thrives in a fast-paced, team-oriented environment. If you're passionate about helping families, enjoy exceeding goals, and want to grow with an exciting new brand entering the Phoenix market, we'd love to meet you.

What You'll Do

As the first point of contact for many of our families, you'll play a critical role in creating an exceptional experience while helping grow our membership community.

Your responsibilities will include:

• Welcome prospective and current members with enthusiasm and professionalism
• Convert leads into memberships through phone calls, tours, follow-up, and relationship building
• Meet and exceed monthly membership and sales goals
• Conduct timely follow-up with prospective families using our CRM system
• Build relationships with local schools, preschools, businesses, and community partners to generate referrals
• Assist with member check-in and provide exceptional customer service during daily operations
• Process memberships, retail purchases, and payments accurately
• Promote and sell birthday party packages and special events
• Maintain accurate records and customer communications within our CRM
• Support club events, marketing initiatives, and community outreach
• Work closely with the leadership team to deliver an outstanding member experience

What We're Looking For

We're looking for someone who is:

• Friendly, confident, and genuinely enjoys working with people
• Self-motivated with a strong desire to achieve goals
• Organized and able to manage multiple priorities in a fast-paced environment
• A strong communicator, both in person and over the phone
• Positive, coachable, and eager to learn
• Passionate about delivering exceptional customer service

Qualifications

• Previous sales, membership, hospitality, or customer service experience preferred
• Experience working in a fitness, sports, recreation, or family-focused environment is a plus
• Experience working with children or families is preferred
• High school diploma or equivalent
• Ability to work evenings and weekends as needed
• Bilingual (English/Spanish) is a plus but not required

Why Join KidsUnited?

This is an exciting opportunity to join KidsUnited as we launch our first Arizona locations. You'll be part of the founding team helping build an incredible culture while making a lasting impact on local families.

We offer:

• Competitive hourly pay plus sales incentives
• Career growth opportunities as we continue expanding
• Fun, energetic, team-focused work environment
• Opportunity to make a meaningful difference in children's lives every day
• Ongoing training and professional development

If you're someone who loves building relationships, enjoys working toward goals, and wants to be part of something special from the very beginning, we'd love to hear from you.

Apply today and help us inspire the next generation—one family at a time.