Operations Coordinator

THE ORGANIZATION

Banyan is an inclusive, values-based community development organization rooted in the Phillips neighborhoods of Minneapolis. Our mission is to transform lives by developing youth, strengthening families, and creating community.

At Banyan, we believe meaningful change happens through an asset-based approach, holistic support, and trust-based relationships. We work alongside youth and families to respond to the complex challenges facing historically underserved communities while recognizing and building upon the strengths already present within them.

Removing barriers to access, creating opportunities for educational success, and fostering long-term stability are at the heart of our work. We invite individuals who share our values and connect with our mission to join us in creating deep, lasting, community-driven change.

ROLE DESCRIPTION

The Operations Coordinator provides administrative, operational, financial, and human resources support to ensure the efficient functioning of Banyan Community. This position assists with day-to-day operations, organizational compliance, recordkeeping, internal communications, and community engagement activities. The Operations Coordinator works closely with the Executive Director and leadership team to maintain systems that support staff, programs, volunteers, and organizational growth.

ROLE RESPONSIBILITIES

OPERATIONS SUPPORT

• Provide general administrative support for day-to-day organizational operations, including coordinating and scheduling building maintenance vendors and service providers.
• Maintain electronic and physical filing systems.
• Assist with data entry and recordkeeping across organizational platforms.
• Coordinate office supplies, equipment, and facility-related needs.
• Support scheduling, meeting preparation, and meeting logistics.
• Assist with reception desk coverage as needed.
• Maintain organizational calendars and operational documents.
• Support special projects, organizational initiatives, event logistics, and community program activities as assigned.
• Assist community program staff with planning and coordinating community events, family engagement activities, and volunteer projects.
• Support event logistics, including registrations, supplies, room setup, and post-event follow-up.

FINANCE SUPPORT

• Assist with accounts payable and accounts receivable processes, including collecting invoices, receipts, and supporting documentation.
• Prepare and submit expense reports and reimbursement requests.
• Assist with donation tracking and donor acknowledgment processes.
• Support payroll administration by collecting and verifying timesheets and payroll documentation.
• Assist with maintaining financial records and supporting annual audit preparation.

HUMAN RESOURCES SUPPORT

• Assist with employee onboarding and offboarding processes, including I-9 verification, W-4 forms, direct deposit enrollment, and background checks.
• Maintain personnel files and HR records in compliance with organizational policies and legal requirements.
• Support employee benefits administration and enrollment processes.
• Assist with recruitment activities, including posting positions, scheduling interviews, and communicating with candidates.
• Support performance review and employee engagement processes.
• Maintain confidentiality regarding employee information and personnel matters.

POSITION QUALIFICATIONS

Required Qualifications

• Associate degree or equivalent professional experience.
• Three years of experience in office administration, operations, finance, human resources, event coordination, or nonprofit support.
• Strong communication skills with the ability to interact respectfully and effectively with diverse groups of people.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and exercise professional judgment.
• Demonstrated commitment to racial equity, inclusion, and engagement with diverse communities.
• Must be 21 years of age or older and possess a valid Minnesota driver's license with a good driving record.

Preferred Qualifications

• Experience working in a nonprofit organization.
• Experience with QuickBooks, ADP, E-Tapestry, Salesforce, or similar database and financial systems.
• Bilingual English/Spanish proficiency. 
• Experience supporting community-based programs and events.

COMPENSATION

This is a year-round, full-time (40 hours per week) salaried position with full benefits. This role may occasionally require evening and weekend hours to support community programs, special events, volunteer activities, and organizational initiatives. Starting salary is $49,500 annually, depending on qualifications and experience.

Benefits Include:

• 100% employer-paid healthcare premium for employee (dependent coverage available at employee cost)
• Short-term and long-term disability insurance
• Life insurance
• SIMPLE IRA retirement plan
• Cell phone reimbursement
• Professional development opportunities
• Paid holidays
• Vacation and personal time off



EQUAL EMPLOYMENT OPPORTUNITY

Banyan Community is an equal opportunity employer committed to building a diverse and inclusive workplace that reflects the community we serve. We encourage applicants of all backgrounds and experiences to apply.