Admissions Coordinator

Admissions CoordinatorEmerald Nursing & Rehab Lancaster is looking for an organized, detail-oriented Admissions Coordinator to guide new residents and their families through a smooth, welcoming admissions process. You'll be the first point of contact for many families during a vulnerable time — someone who combines strong administrative skills with genuine warmth and clear communication. If you thrive on juggling details, building relationships, and making people feel taken care of, we'd love to hear from you.Evaluate prospective residents against facility criteria, considering medical, financial, and social needsGather and verify admission documentation — medical records, insurance information, financial details, and personal preferencesCoordinate with clinical and support departments to prepare for each new resident's arrivalComplete and manage all admissions paperwork, including consents and agreementsMaintain accurate, up-to-date resident recordsRepresent the facility to prospective residents and families through tours and marketing materialsBuild and maintain relationships with referral sources such as hospitals and community organizationsAssist with insurance verification, pre-certification, and payment optionsUphold every resident's dignity, rights, and respect throughout the admissions process and beyondBachelor's degree in healthcare administration, social work, psychology, or related field preferred (equivalent experience considered)Prior experience in long-term care or skilled nursing facility admissions is essentialWorking knowledge of Medicare, Medicaid, Managed Care, and HMO processes and reimbursement proceduresFamiliarity with electronic health record systems, especially PointClickCare, a plusExcellent organizational skills and a sharp eye for detailStrong written and verbal communication skills in EnglishAbility to work independently, manage competing priorities, and stay composed under pressureA genuine interest in caring for the elderly and a collaborative, professional attitudeReliable attendance and a professional demeanorMedical, Dental, Vision insurance401(k)PTO