Senior Director, Platform Adoption & Customer Value
Convoso
Convoso is seeking a Senior Director of Platform Adoption to maximize customer value and accelerate onboarding across our client base. You will work with top-tier accounts and cross-functional teams to deepen platform usage and drive Net Revenue Retention toward 100%. You will redesign onboarding processes, implement a client health framework, and lead an enablement program to build call-center expertise across the organization. Remote/hybrid work options available. #J-18808-Ljbffr Convoso
$150k - $175k
...AI-powered contact center platform purpose-built for revenue... ...developing solutions to drive customer growth while supporting... ...positive culture. The Job: The Senior Director of Platform Adoption is a strategic, execution-... ...for maximizing customer value realization across Convoso...PlatformCustomerSeniorRemote jobFull timeCasual workWork at office$237.58k - $338.25k
...Job Description The Sr Director, Head of US Payer, Value, and Access Strategy reports... ..., Pricing & Contracting, Customer Experience & Patient... ...launch readiness Provide senior leadership oversight of access... ..., launch plans, value platforms, and/or evidence translation...PlatformCustomerSeniorFull timeFor contractorsWork at officeLocal areaRelocation3 days per week$166.6k - $232.8k
...functional teams to achieve player value through the delivery of large... ...s strategic priorities. As a Senior Technical Program Manager on... ...team in Publishing Platform, you will coordinate important... ...between platform teams and their customers.Manage risks and issues across...PlatformCustomerSeniorTemporary workLocal areaFlexible hours$112.9k - $338.3k
...and AI. We built myConcerto platform, which serves as a repository... ...help you build credibility with senior client executives. The... ...Information Officer (CIO). Identify customer priorities, technical... ...ecosystem to deliver business value and resolve blockers....PlatformCustomerSeniorFull timeWork experience placementLive inWork at officeLocal area$175.73k - $292.88k
...build deeper relationships with customers through innovative strategies... ...growth and customer value creation and capture, through... ...31, 2026.Work you'll doAs a Senior Manager, on the Technical Transformation... ..., and implementing other CRM platforms (SAP CRM, Oracle, Salesforce....PlatformCustomerSeniorLocal area$100k - $110k
Senior Technical Operations Manager, DV+New York, NYLos Angeles,... ...independent sell-side advertising platform. Publishers use our... ...secrets including data related to customers, clients, vendors, business partners... ...to champion corporate values of seeing the big picture and...PlatformCustomerSeniorFull timeWork experience placementWork at officeLocal areaImmediate startRemote workMonday to Friday$134k - $202k
...Teamproactively supportsour customers in meeting their goals and overcoming... ...leveraging the Relativity platform to achieve the customers'... ...~ Partner with other senior level team membersinProduct,and... ...demonstration of core company values ~ Contributeto and follow...PlatformCustomerSeniorRemote work$75 - $85 per hour
...postinh Copilot said: Senior Technical Program Manager... ...drive the successful delivery of customer-facing digital products. This... ...applications, or e-commerce platforms. ~ Strong understanding of... ...operations unlocks business value through a range of solutions....PlatformCustomerSeniorContract workTemporary work$110k - $350k
...collaborative approach to value creation, working closely alongside... ...to build market-leading platforms. The firm focuses on long-... ...growth for employees, customers, and shareholders. Opportunity... ...Forensic Advisory Manager, Senior Manager, Director or Executive- level hire to...PlatformCustomerSeniorWork at officeFlexible hours$148.7k - $201.2k
...are looking to add a Senior Technical Program Manager... ...of Things (IoT), Platform, and Productivity Apps... ...including support for customers who require specialized... ...comprehensive and broadly adopted cloud platform. We... ...Diverse Experiences*Amazon values diverse experiences....PlatformCustomerSeniorPermanent employmentLocal areaFlexible hours$151.1k - $277k
...'s leading independent platform for digital advertising... ...rely on us to reach their customers and grow their... ...to execution. This is a senior role for a PM ready to... ...set a standard your team adopted, and built an approach... ...the team. You get real value from AI and help teammates...PlatformCustomerSeniorFull timeTemporary workLocal areaWorldwide- ...Product Marketing Manager to define the product narrative and adoption strategies for its AI-powered coaching platform. You will collaborate with cross-functional teams to shape how customers perceive value and drive new capabilities to market. The ideal candidate has...PlatformCustomerSeniorRemote job
$165k - $185k
...build the best analytics platform in the world, and we... ...Position Summary The Senior Human Resources Business... ...HR partner to the Customer Experience (CX) organization... ...partnering with Director, Vice President, and executive... ...and you share our values, we encourage you to...PlatformCustomerSeniorWork experience placementRemote workHome officeFlexible hoursShift work$150k - $225k
...expertise in data and identity platforms, and you will own the layer... ...Define the interface between the customer data platform and the ads... ...cultivating a community that values creativity, collaboration, and... ...CONSIDERATION For the Senior Product Analyst, we will conduct...PlatformCustomerSeniorFull timeContract workFlexible hours$250k - $290k
...corporate finance delivers real-world value - solutions that work in practice, not... ...outcomes. Your Key Responsibilities As a Senior Director with EY-Parthenon's Strategy and... ...recommendations across go-to-market, pricing, customer success, product, and operations....CustomerSeniorWork experience placementInterim rolePrivate practiceSummer holidayWork at officeFlexible hours$139k - $175.4k
DescriptionThe Technical Customer Success Manager plays a pivotal role... ..., this role ensures the SaaS platform evolves to meet customer... ...client relationships to ensure adoption, retention, and expansion of... ...architecting solutions to enhance value-based care outcomesMonitor...PlatformCustomerRemote work- E.L.F. BEAUTY is seeking an Associate Director for their Beauty Squad platform, a global community connecting beauty enthusiasts with strategic rewards... ...The ideal candidate will have significant experience in customer engagement or loyalty programs and a proven ability to...PlatformCustomerSenior
$100k - $160k
...: Regional Senior HR Manager (West Coast Retail Stores... ...guided by core values that promote inclusion... ...reports to the Senior Director, HR Retail and must be... ...Content development & Platform speaking WE'D LOVE... ...driven environment Customer Focus: Proactively seek...PlatformCustomerSeniorFull timeLocal areaRemote workFlexible hours$203k - $398k
...our most important customer relationships: a... ...a Customer Health Platform, an AI-powered one... ...combining health, adoption, engagement, and experience... ...-management or senior program leadership... ...ability to align Director- and VP-level... ...leave policy, we value our employees’ wellbeing...PlatformCustomerSeniorLocal areaRemote workWorldwideFlexible hours$150.1k - $240.15k
...employer. Overview The Senior Practice... ...opportunities for adoption, conducts pilot programs... ...adoption through value demonstrations.... ...agreements with the Director and Procurement.... ...capability and a customer‑service orientation... ...with generative AI platforms and their application...PlatformCustomerSeniorContract workWorldwide$171.6k - $392.1k
...transformation programs, with digital customer, agent, and partner... ...integrated capabilities. As a Senior Manager in EY's Guidewire... ...deep experience in Guidewire Platform across PolicyCenter, BillingCenter... ...translate them into client value and EY offerings. Lend...PlatformCustomerSeniorWork experience placementSummer holidayFlexible hours- ...experiential challenges.As a Senior Technical Product Manager for... ...Organized Play on Publishing Platform, you will combine your deep technical... ...complex problems for your customers. You will manage high-... .... You will report to the Sr. Director of Technical Product Management...PlatformCustomerSeniorLocal areaWorldwideFlexible hours
$192.5k - $269.4k
...most difficult technical challenges.As a Senior Technical Product Manager on Riot’s... ...planning, development, and integration of core platform features—including voice and text chat,... ...in the social spaceManage all essential customer and partner relationships including game...PlatformCustomerSeniorTemporary workLocal areaFlexible hours$148.7k - $201.2k
...MGM Studios is seeking a Senior Technical Program... ...post-production technology platforms ensuring that we deliver maximum value without compromising creative... ...to ensure exceptional customer service; and follow all... ...Flexible Spending Accounts, Adoption and Surrogacy...PlatformCustomerSeniorLocal areaFlexible hours$166.3k - $225k
...entertainment destination offering customers a vast collection of premium... ...the RoleWe're looking for a Senior Technical Product Manager to... ...of AI-powered tools and data platforms that shape the end-customer... ...governance frameworks) adopted by teams beyond US Planning &...PlatformCustomerSeniorLocal areaImmediate startFlexible hours- ...largest live shopping platform in North America and Europe... ...we're inspired by our values and anchored in hubs... .... Role As a Senior People Business Partner... ...supporting Operations teams (customer support, Trust & Risk,... ...planning, such as adoption or fertility expenses...PlatformCustomerSeniorHourly payWork at officeLocal areaRemote workWork from homeHome office
$150k - $165k
The Senior Manager of Technical Design will lead a team of technical... ...role reports into the Senior Director of Technical Design.What You’... ...price. With the largest DTC platform in healthcare apparel, we... ...rapidly growing community of loyal customers. Through these customer...PlatformCustomerSeniorHourly paySeasonal workWork at officeLocal areaFlexible hours- Ambient.ai seeks a Technical Account Manager to own post-sale customer success journeys from deployment through renewal and expansion.... ...technical account guidance for large enterprises. You’ll translate platform capabilities into measurable operational outcomes, engaging...PlatformCustomerSeniorRemote job
- ...Business Process Improvement Senior Manager at Southern... ...transformation/AI-adoption, building decision support... ...in measurable value.Manages transportation... ...internal and external customers and suppliers.Develops... ...Experience with S2P / P2P platforms, SAP ECC, Ariba, or enterprise...PlatformCustomerSeniorRemote workRelocation
$90k - $110k
...as the primary point of contact across senior leadership teams ~ Own P&L performance... ...social commerce, Amazon, and e-commerce platforms ~ Partner closely with teams to... ...effect of each drop into broader long-term customer acquisition and retention Product Development...PlatformCustomerSeniorFull timeWork at officeRemote workFlexible hours
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