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OFFICE ASST

El Pollo Loco

Immediate Opening for a Highly Skilled Part-Time Office Assistant Are you searching for a fun and organized work environment where your attention to detail and follow-through truly matter? Do you thrive in a role that allows you to work independently while supporting a dynamic business owner? Manage and organize emails, documents, files, correspondence, and business records. Manage Ash’s calendar, meetings, appointments, service calls, reminders, and daily priority list. Prepare professional emails, letters, forms, reports, and other business communications. Review emails daily and coordinate responses with Ash when appropriate. Maintain organized electronic and physical filing systems for each restaurant, business, and active project. Use consistent naming and filing procedures so documents can be located quickly in the future. Maintain a master task and follow-up tracker showing deadlines, responsible parties, status, and next follow-up date. Track licenses, permits, contracts, renewals, insurance, vendor requirements, and other important deadlines. Assist with invoices, bills, receipts, payment records, deposits, and other administrative financial records. Review daily restaurant reports including sales, labor, discounts, voids, and deposits and flag unusual activity or discrepancies. Verify restaurant deposits against bank deposits and report discrepancies promptly. Monitor guest feedback, SMG/customer complaints, Google reviews, and other restaurant feedback systems and coordinate follow-up with the appropriate GM. Assist with new restaurant locations and other business projects, including document collection, vendor coordination, corporate requirements, meetings, deadlines, and project follow-up. Prepare for and attend corporate/project meetings when needed, take organized notes, and maintain action-item lists. Communicate professionally and persistently with vendors, contractors, corporate representatives, landlords, service providers, and other business contacts. Follow up on outstanding matters until they are fully resolved rather than simply sending one email or making one phone call. Maintain strict confidentiality regarding financial, employee, restaurant, project, and personal business information. Learn the company's operating systems and routines and gradually become proactive in identifying items that require attention. Qualifications & Skills Previous administrative, office, executive-assistant, or operations-support experience required. Strong written and verbal communication skills. Strong organizational skills with excellent attention to detail. Comfortable managing multiple businesses, restaurant locations, projects, deadlines, and follow-ups at the same time. Proficient with Microsoft Word, Excel, Outlook/email, Google Docs, Google Sheets, and calendar systems. Comfortable learning restaurant reporting systems, guest-feedback platforms, and other business software. Ability to review reports, identify discrepancies or missing information, and bring concerns to management. Strong follow-up skills and willingness to stay on outstanding items until they are completed. Ability to work independently, prioritize tasks, and use good judgment without needing constant supervision. Professional when communicating with employees, managers, vendors, contractors, corporate representatives, and other business contacts. Able to take clear meeting notes, maintain action-item lists, and track deadlines accurately. Must be dependable, punctual, and consistent with attendance. Must maintain strict confidentiality regarding financial, employee, business, and personal information. Reliable transportation required. High school diploma or equivalent required. We believe that good food feeds more than just our appetites. It nourishes the soul. Good food brings us together. And connects us to something larger than ourselves. We believe that sitting down and sharing a meal prepared with time, love and quality ingredients makes us all feel like family. And when that happens, the world is a better place. #J-18808-Ljbffr El Pollo Loco

Vacancy posted 3 days ago
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