Director, Business Operations (Medical Education)

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget.

Director of Revenue Operations

Job Type Full-Time / Salaried
Reports To VP / Director of Sales (or Chief of Staff until VP hired)
Scope National — BDMs, Inside Sales Manager, Sales Analyst

The Director of Revenue Operations owns the systems, processes, and support functions that enable the ProFormance sales organization to operate at scale. This role leads the Business Development Manager team, the Inside Sales Manager and offshore proposal team, and the Sales Analyst. The Director of Revenue Operations is accountable for the speed and quality of everything that happens behind the field team — proposals, community setup, job entry, commission accuracy, and market intelligence — and for ensuring BDMs are effectively opening new builder relationships and handing them off cleanly to territory Account Managers.

Lead and manage the BDM team — set national builder targets, review pipeline weekly, coach on deal strategy, and hold BDMs accountable to new logo and activation speed metrics

• Own the Inside Sales function — ensure proposals are turned around within 24 business hours, accuracy rates stay above 95%, and community setups are completed within 5 business days of win notification
• Oversee the Sales Analyst — ensure the rolling 4-week dashboard is published every week, commission calculations are error-free, and monthly market share reports are delivered
• Drive market intelligence strategy — direct the Sales Analyst's use of permit data, builder expansion tracking, and competitive analysis to identify new BDM targets and AM growth opportunities
• Partner with Directors of Sales FL and SE on territory strategy — provide market share data, pipeline visibility, and Inside Sales support to ensure field team productivity
• 7+ years in sales operations, revenue operations, or a combination of sales leadership and operational management
• Proven experience managing cross-functional teams including sales hunters, inside sales/operations staff, and analysts — comfortable leading both strategic and process-oriented team members
• Strong analytical and systems thinking — able to build reporting infrastructure, interpret pipeline and margin data, and turn analytics into actionable direction for the field
• CRM and data tool proficiency required — Dynamics, Salesforce, or similar; Datarails or equivalent financial reporting tool experience strongly preferred
• Exceptional organizational and communication skills — this role is the connective tissue between sales and back-office operations; ProBLD is executing an aggressive statewide growth strategy, and the Director of Sales is central to that mission. This role isn't for someone looking to manage from a desk — it's for a relentless competitor who wants to build something, win in the market, and lead a team that operates with the same edge. Comprehensive Health Coverage: We've got you covered with medical, dental, and vision insurance to keep you and your family healthy.
• Enjoy 10 days off in your first year, plus 9 paid holidays and a floating holiday to use as you choose!