Production Support Analyst - Owings Mills, MD.

Production Support Analyst Very Urgent Requirement. Updates will be within 24hrs. Location: Owings Mills, MD. Duration: Contract Rate: Doe Citizen and GC Preferred | C2C available Required Skills Bachelors in Computer Science, Information Systems/Technology, Business, or equivalent work experience 3 to 5+ years' experience in Software Asset Management and licensing Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information Knowledge of Software Asset Management principals / practices Knowledge of product use rights for publishers such as Oracle, Microsoft, Adobe, Symantec, IBM, VmWare etc. Understanding of Asset Management tools and technologies Familiarity with hardware technology and configurations including virtualization Proven track record in solving problems, engaging and encouraging others in a collaborative work style to resolve problems. Excels at organizing and managing multiple priorities and/or projects Experience with and understands Configuration Management (CMBD) Ability to work independently, as well as in a team environment Strong communication skills, both verbal and written Ability to influence and impact outcomes Highly proficient in Excel (pivot tables, V/H Lookup, functional arguments) Preferred IAITAM or CSAM certification a plus Experience with ServiceNow SAM or a comparative tool Staffing the Universe