Sales Performance Management (SPM) Architect

Sales Performance Management (SPM) Architect

HP is seeking a Sales Performance Management (SPM) Architect to own the strategic design, governance, and continuous modernization of data flows that power global incentive compensation programs and configuration of the SPM applications. This is an architect-level role that requires a practitioner who can operate at the intersection of business strategy, data engineering, and SPM platform expertise.

The Architect shapes the organization's overarching vision for compensation data architecture, transforms legacy integration patterns into scalable, auditable pipelines, and leads cross-functional stakeholders through complex platform changes. This individual serves as the Tier 2 escalation authority for data-driven compensation disputes and as the primary voice of compensation data integrity to Finance, IT, and Sales Operations leadership.

Beyond operational stewardship, this role drives HP's adoption of AI-enabled validation, anomaly detection, and automation capabilities advancing the maturity of the compensation data function from reactive correction to proactive intelligence.

Responsibilities

• Shapes the organization's overarching strategic vision for business process enhancement and capabilities optimization, driving innovation and fostering a culture of continuous improvement.
• Transforms critical organizational processes and capabilities to become adaptable, scalable, and strategically aligned.
• Collects and analyzes data to measure process performance and uses insights to guide decision-making and continuous improvement efforts.
• Collaborates with internal and external stakeholders to gather input, feedback, and requirements for process improvements.
• Delivers presentations to the leadership effectively communicating the strategic significance of process and capability initiatives, their impact on business outcomes, and their role in defining the organization's future.
• Explores and implements innovative project management and quality improvement methodologies, ensuring that the organization remains at the forefront of industry best practices.
• Documents processes, procedures, and best practices to ensure that standardized processes are followed throughout the organization and updates documentation as processes evolve.
• Identifies and assesses potential risks associated with process changes and develops mitigation strategies to minimize the impact of process disruptions.
• Stays current with industry best practices and emerging trends in process management and mentors junior team members.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in business operations, business process improvement, change management, or a related field.

Knowledge & Skills

• Business Operations
• Business Process
• Business Requirements
• Change Management
• Continuous Improvement Process
• Data Analysis
• Process Improvement
• Project Management
• Sales Compensation
• SPM Applications (examples, SAP Commission, Varicent, Xactly, Forma)
• SPM Implementation
• Sales Compensation QA / QC
• Sales Compensation Testing
• Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job

Sales Operations

Schedule

Full time

Shift

No shift premium (United States of America)

Travel

Not Specified

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"