PSS / Patient Services Specialist - UW Medicine Primary Care at Woodinville

Patient Services Specialist 2

UW Medicine Primary Care at Woodinville has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE (40 hours per week). Monday 11:30-8, Tuesday 8:30-6, Wednesday 8:30-4, Thursday and Friday 7:30-4. Day Shift.

Conveniently located in the Woodinville Towne Center, the UW Medicine Primary Care at Woodinville Clinic offers primary care appointments six days a week, including evenings and same-day appointments. Medical advice is also available 24 hours a day, seven days a week.

Position highlights:

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Primary job responsibilities:

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements:

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

About UW Medicine Primary Care:

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.

UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.

Compassion. Innovation. Excellence.

About UW Medicine Where Your Impact Goes Further:

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, Benefits and Position Details:

Pay Range Minimum: $24.30 hourly

Pay Range Maximum: $35.35 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance