Assistant Front Office Manager

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I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.

I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.

Peggy Focheux Duval: Director of Learning & Development, France

Hyatt Regency Lake Washington at Seattle's Southport

Front Office

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

Summary

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met, they're exceeded. It is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager - Front Office is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. They should possess strong communication skills and demonstrate leadership abilities.In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.The Assistant Operations Manager – Front Office will promote an atmosphere that ensures associate satisfaction. As an Operations Manager, they may be responsible for supporting various operational departments outside of front office including but not limited to; food and beverage, housekeeping, spa, bell, guest services and reservations.

Wage Information:

The salary range for this position is $54,600 to $81,900. This position is starting at $60,000. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

Qualifications

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Service oriented style with professional presentations skills
• At least 2 years progressive management experience within the Rooms Division of a hotel
• Minimum of one-year previous front office supervisory experience preferred
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• The ability to work a flexible schedule to include, weekends, overnight (as needed), evenings, and holidays

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

• Medical, Dental and Vision Insurance after 30 days of employment
• Free Uniforms and Cleaning of your Uniform
• Discounts on dry cleaning services
• Paid Vacation, sick leave and up to 2 float days
• 401(k)
• Paid Family Bonding Time
• Tuition/Wellness Reimbursement after 90 days of employment
• Adoption Assistance
• Free Parking
• Discounted room nights andFriends and Family discounts at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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