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Counter Sales Associate

$17.5 - $26.5 per hour

Northeastern Supply

Georgetown, DE

Job Details
Level: Experienced
Job Location: Georgetown, DE 19947
Position Type: Full Time
Education Level: High School/ GED
Travel Percentage: Negligible
Job Shift: Day
Job Category: Sales

Counter Sales Associate

Full-Time | Branch

Reports To: Branch Manager

Hourly Pay Range
$17.50 – $26.50 / hr

DEPARTMENT
Counter Sales

EXPERIENCE
Experience Preferred

BENEFITS ELIGIBLE AFTER
45 Days of Employment

ROLE OVERVIEW

The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.

CORE RESPONSIBILITIES

Order Fulfillment & Inventory

  • Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times
  • Receive shipments, log into inventory, conduct audits, and process returns accurately

Customer Service

  • Assist counter and phone customers with orders, product info, pricing, and availability
  • Greet all customers professionally; resolve issues promptly or escalater as needed
  • Maintain a clean, organized counter and product display area

Sales & Product Knowledge

  • Upsell complementary products and convert requests to stocked brands where appropriate
  • Maintain deep product and industry knowledge; follow company pricing and credit guidelines
  • Assess customer needs to determine appropriate service level or escalation path

Teamwork & Standards

  • Build customer relationships; adapt approach to different customer types and needs
  • Collaborate with team, share best practices, and support a positive work environment
  • Follow all company procedures, policies, and Employee Handbook requirements
  • Other duties as assigned
QUALIFICATIONS
  • High school diploma or GED required
  • Product, applications, or wholesale distribution experience preferred
  • Ability to lift up to 75 lbs. and stand for up to 8 hours daily
  • Able to stoop, bend, and reach inventory; work in indoor and outdoor environments
BENEFITS

Eligible to enroll on the 1st of the month following 45 days of employment:

  • Medical, Dental & Vision
  • Short & Long-Term Disability
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Telehealth
  • Gym Reimbursement
  • 401(k) with Company Match
  • Free Surgery & Imaging Program*
  • Free Medications*
  • Delta Perks — Local Discounts
  • Discount Hub
  • Coverage available for families

* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed.

We are an equal opportunity employer.

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Vacancy posted 4 hours ago
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